OneMain Financial Broughton St, Orangeburg

OneMain Financial Reviews

• C

  Charles E. Webster Jr.
  3

  On Broughton Street , is very difficult to Enter for HANDICAP INDIVIDUALS ,NOT ACCESSABLE FOR WHEELCHAIRS, directly in front of building, door entry is Small. No HANDICAP parking in front of 2 small Doors,and no posting of Parking signs for HANDICAP. I reported this to their Executive offices, and they said,they will address my concerns. Staff ,females ,are Polite and Professional ,Prompt service, when available. But the MANAGER MIKE , is not . He didn't acknowledge me, to accept my PAYMENT, when apparently he was Not Busy. He didn't move from is desk or ask me anything. Poor Customer Service. I also reported this to the EXECUTIVE OFFICES, MS. SARAH. They addressed it ,but not to my Liking. STAY TUNED !!! SADLY he still There. Update , 4-6-2021 Visited today , Now they have one Handicap sign LEANING IN the Corner ,ground signs need paint badly. MS. DANA , took my payment with haste and a 😃 smile,true professional.Was expecting a apology from Management, did not receive one , jus soft Greeting.I guess ,when you call his boses, he found NEW ENERGY . Stay TUNED !!!

  Response from the owner

  Hi Charles, We're sorry to hear that you've had that experience. Please email [email protected] with your phone number, ZIP code and Google username if you would like a member of our customer care team to reach out to you. Thank you. – JS

• T

  Tracy Garner
  5

  Our Rep Courtney was wonderful. Her personality was very friendly and inviting. She was precise with explaining the loan process and made my experience anxiety free. Thanks a bunch.

• b

  brenda pough
  5

  If ever in need for a personal loan One Main is where you need to be. Sometimes hardship comes in our lives unexpectedly and to know you can go to a team of realization and have empathizing sincere means a lot. Thanks again for your help

• B

  Bnet803 Bonnette
  5

  I have nothing negative to say about OneMain Financial. I received helpful info and advice for now and my future.

  Response from the owner

  Hi Bnet803, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS

• K

  Kelia Ke
  5

  I swear they are the BEST loan company ever..... Friendly, Caring, Polite.... I just love them.... They are very understanding and they will work with you!!

• D

  Delores Rock
  5

  You are always greeted with a smile and they really listen to your concerns and find a way to assist financially! Best office staff!!

• T

  Tracy Isaac
  1

  Stop calling people that are not your clients. Thanks.

  Response from the owner

  Hello Tracy and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• J

  Jenifer Golson
  5

  Thanks for being quick and efficient at a crucial time.