OneMain Financial Denton Hwy, Watauga

OneMain Financial Reviews

• A

  Amy McCormick
  1

  So the first time I had a loan was fine. Now this time I'm told I'm approved for 21,000. They will take my truck note and basically refinance it and pay off their loan and one more loan and then I get so much money to pay off other bills. So Now the loan is almost $25,000. They paid off their loan and the truck, when I kept asking about the other loan I was told yes it will be paid off too. I asked 3 to 4 times and was told yes. I call back today to find out why the other loan has't been paid and I'm told we didn't pay it off, that was for you to pay off. I told Christina, we discussed this several times if this loan would be paid off. I was told yes every time. Now I'm told I thought you were talking about the truck. I said seriously? The truck for $1000.00. No I said the personal loan and again she said yes it was included. Now today I am told I don't remember discussing that. I said of course you don't ,how convenient. She said I'm sorry i don't remember that . I'm so mad right now. Then she said well you are within the 7 days, I can put a stop payment on the check and you can give the other money back. I said of course, now that I have paid off quite a few bills. DO NOT go there!!! I will now be paying on this truck forever and if anything happens to the truck, i am SCREWED!!!! I need to figure out something because now there is 5 to 6 grand that I have no idea where it went. Again, I am so mad, Will never ever do business with them again. I hope to God something happens where I can pay this off asap!!!

• C

  Cristina Vazquez
  1

  The woman who took my info upon arrival discovered I had been assigned to a “Sarah”. After making Sarah aware of this, all she had to say was “I’m on the phone..” with an attitude. We will be looking into services at a different branch. I didn’t have a problem waiting, but the vibe and attitude was enough for me. I’d recommend Norma at this particular branch. She was great over the phone as well as in person. I say this because she went out of her way to ask if we were okay after the fact, and still offered her services knowing Sarah would gain the credit if we were to move forward. Shout out to Norma for being professional!

• R

  Richard Riebold
  1

  Very harassing, wasn't late until virus pandemic yet they called 5-6 times a day even on Christmas eve talked to 3 different reps that day because theirs no communication within the company. And with the pandemic even though the state suspend charge offs and repossessions they continued to charge off and tried to repossess. We were impacted, like everyone else yet you continued to ignore the OCCC guidelines and charged of my account and tried to repossess, calling One Main doesn't help. Filing a complaint with the OCCC and the BBB might.

  Response from the owner

  If you've been impacted and need assistance we're available to help. Please do not hesitate to call us at 888-743-7707 to discuss any issues affecting you. We will work together to find a solution that is right for you. -CK

• G

  Galvin Sue
  1

  Husband was approved and when he went they said he don’t qualify for anything. And only looked at one paystub. Dont even waste your time or credit applying

  Response from the owner

  Hi Ana, we apologize that OneMain did not meet your expectations. We ask for additional verifications when we need to confirm identity, employment and income, among other factors. We'd be happy to send you a written statement of specific reasons that the request was not fulfilled, just call 855-663-6246 and have the reference number from your decision letter handy. Have a wonderful day. -AS

• N

  Nova Conry
  1

  I previously had a personal loan with them, but since my son has been in the hospital dying of cancer I needed a little more help. So they are telling that they can give me more if I let them hold my car note. So I let them even though that doubled my interest rate on my car, but the kicker was I asked many many times that when I go to sell my car that they were going to separate my car note from my personal loan. Straight up lied to me. I went to a dealer to trade up to something that works and instead of separating the 2 they wanted both personal and car note to be paid, dealer was ready to take the car off my hands for $6k not $16k. So now I’m in worse situation have to pay their over priced bill on top of a new car loan. DON’T BELIEVE ANYTHING THEY SAY WORSE LEANDER EVER 👎👎👎

• t

  tonia kimura
  5

  All of the above can be used to describe this company. One Main has been there for me more than once. One Main and they are my one main place to go to for help.

  Response from the owner

  Hi Tonia, We greatly appreciate your business, and we're happy to hear that OneMain Financial has been able to assist you with your loan needs on more than one occasion. Thank you for sharing your positive experience. – LF

• D

  DJ Butters
  5

  Sarah broke down all my options in full detail allowing me to make a well informed decision on my loan choice. Sarah need a raise and a promotion

  Response from the owner

  Hi Kiss Cooking, We appreciate you taking the time to leave us a review and are glad to hear about your experience! Best wishes -JS

• D

  Donna Donnell
  1

  They sent me pre-offer to get a personal loan. I get there and they tell me I cant live in a hotel and borrow money. There is no place on the offer about where I live. ONE SORRY PLACE THAT DITATES WHERE YOU LIVE. B E W A R E OF ONE MAIN FINANCIAL.

• V

  Vernon Vann
  5

  Easy process, accommodating staff, fair terms. If you need some cash and conventional methods don't work for you, you can't go wrong with OneMain Financial.

• R

  R Man
  5

  This company can help you to get the funds to pay off your debt. They can help, give them a try.