OneMain Financial Veterans Memorial Blvd, Metairie

OneMain Financial Reviews

• J

  Jared Manuel
  1

  Don’t waste your time with these people. Got a hard pull on my credit for no reason after they clearly stated excellent pre-qualified odds. Sent in all documents needed and said could not verify income. Sent bank statements from last 3 months with income verified on all bank statements. They called and verified with the owner of the company along with recent check stubs. Complete waste of time and lowered credit score avoid at all cost.

  Response from the owner

  Hello Jared. We are sorry that we did not meet your expectations. Please call 855-663-6246 and have the reference number (printed in the letter sent with the decision) handy. You may also obtain a free copy of your credit report from the credit bureau listed in the notice within 60 days of receipt of the original notice. Thank you. – AS

• R

  RickLSU27
  5

  Karen Price is one of the nicest people I've ever met. Very helpful, knowledgeable and courtesy. She was easy to work with and made the loan process enjoyable. Always available for contact, answer questions or advice. I would specifically use Karen again for my next loan. Very satisfied customer.

• I

  I’m goated
  1

  She called me in to sign loan and when I get there she said not approved. She took all info over the phone why would she make me come in if not approved and waste my time

  Response from the owner

  We are sorry that we did not meet your expectations. Please call 855-663-6246 and have the reference number (printed in the letter sent with the decision) handy. You may also obtain a free copy of your credit report from the credit bureau listed in the notice within 60 days of receipt of the original notice. Thank you. – AS

• K

  Kevin McKee
  1

  As a current 2yr customer with perfect payment history, very disappointed in my experience in request of new loan or refinance. Logged into my online acct for request, preapproved for certain amount to meet my needs...send in requested info and all as stated...called back by local and prdvious 1st rep on Friday as approved but only 1/3 of amount preapproved...was ok with that to meet some of my needs...schedule closing appt for Monday...called monday to confirm appt and told, due to no error of our own we are now not approved for loan but only cash advance. no loan but nothing changed on crdt history...except a credit pull ding now from OneMain. Went from current preapproved $10k loan customer to a $500 cash advance no loan customer after being told approved with no crdt factor changed. stay clear of OneMain thanks for the help and "human" treatment

• K

  Kay Hill
  1

  Baneatta, wasted my time! I was approved for a car loan but she gave me the run around! 2 days later after calling several times, I could no longer get it. Either go to a different location or use a different company.

• T

  Troy Shows
  1

  Karen is terrible. Doesn't respond to inquiries or call to discuss your loan options with you. She doesn't even give courtesy calls to let you know status of applications. Use other locations. Terrible customer service!!