OneMain Financial Hull Street Rd, Chesterfield

OneMain Financial Reviews

• T

  Tracey Houston
  5

  Mrs. Jackson is incredible! She made this experience smooth and quick. She has amazing customer service skills and she made sure I had everything that I needed fast.

  Response from the owner

  Hi Tracey, Thank you for the great review! We're so happy to hear that Mrs. Jackson went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you. – LF

• B

  Butch Messer
  5

  My experience was awesome. The staff did everything they could to get me the most for my loan. The help, phone calls and emails were absolutely great. I wish every business had teams like the one that worked with me. They are absolutely great and very professional. Thank you

  Response from the owner

  Hi Butch, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS

• P

  Paige
  1

  When i first started with them it was wonderful then when management changed it got horrible. When i would call regarding account i always got different stories from different employees and the manager Amanda is very unfriendly and can be rude. I have had nothing but bad experience since April left. When April was there she was always friendly, helpful and made it an easy experience and helped you if you ever needed an increase on loan but now it seems impossible to get loan increase, same story and friendliness.

• L

  Leveta Page
  5

  I always use onemain financial when I need some extra cash for those unexpected life situations. The staff are always nice pleasant and courteous. They make the process of obtaining a loan easy as possible. They are diligent in making sure you understand all the details of the loans before you sign. I highly recommend them to anyone who might need some help financially especially with lifes little emergencies. I am sure I will use them again in the near future🙂

• A

  A
  1

  Such horrible customer service. I applied for a loan online, never received any follow up information. I finally called this location and the man I spoke to was extremely unprofessional. He kept saying "naaa what I'm sayin?" that is not how professionals speak, it's not how anyone should speak. When he asked me where I lived he made a comment about the neighborhood I live in. He needs to be fired. I will definitely be taking my business elsewhere and I suggest that everyone else should do the same.

• J

  J's Plan
  5

  I have always had a great experience with One main, they are fast and help you with your needs.

• N

  Nyla Higgins
  4

  I had no issues with this location, got very good customer service everyone there was friendly and very helpful.

• E

  Edith Brown
  3

  I was signed up for something that I didn't need and the loan rates are very high you will never finish paying it off

• R

  Robin Saunders
  5

  I was treated very well and I will most definitely refer others to this company.