OneMain Financial Nw Hwy, Blue Springs

OneMain Financial Reviews

• D

  DanielJacqueline Gutridge
  1

  I called and spoke to them and they approved me for even more than asked for. Then they quoted me 17.9 % I go and sign paperwork and look closer and they charged me 24.9 %. Unbelievable... they lied to me. When I started telling him this was wrong, he said I'm sorry it's out of my hands. I even told him I'm retired and on a fixed income, it did not matter. I was sick to my stomach. I've called and spoke to the branch manager and he said there's nothing I can do. So whatever you do stay far away from this place. They tell you one thing and lie to you. Everyone I talk too I tell them. Last thing I told them on a survey they can fix this and just pay what I've paid in and pay it on the loan, I've heard nothing. Please protect yourself stay away.

  Response from the owner

  Hello there Daniel. If you would like a member of our Executive Office of Customer Care to reach out to you again, please send us an email at [email protected] so that we may grant your request. -AS

• M

  Mary Tidwell
  1

  After being approved for a loan and finding out that their Interest rate is almost 36%, we chose not to get a loan through them. They had the audacity to now say our loan wasn't approved. STAY AWAY AT ALL COSTS. Crooked business practices.

  Response from the owner

  Hello Mary. Our ultimate goal is to set you up for success with a rate based on your whole financial picture – not just your credit score. Interest rates are calculated based on several things, including your credit history and income after your monthly expenses. Your local branch is ready to answer any questions you have. Find it quickly at https://spr.ly/OMFBranches -AS

• j

  james brost
  1

  Over a couple of days, I was told that I was approved for a loan, and was told all I had left to do was provide proof of residency. Then I get a call saying that I was denied because I only made $6,000 in 9 months. Excuse me? It's not even the end of august, the 8th month, and that $6,000 is only 1/3 of my income. I provided two paychecks that show i made $3,000. In one month. I had to explain how tips work, and how there are lines for tipped hourly wages, and another for regular hourly wages. Poor Rachael just couldn't comprehend how to read a paycheck stub. I guess its a good thing though, 26% interest on a loan is outrageous. I'd rather wait a little bit longer to go back to school.

  Response from the owner

  Hi James, we are sorry that your experience with OneMain was not what you anticipated. Our loan specialists make decisions based on a variety of different factors in the full application. One of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. Please call 855-663-6246 and have your decision reference number handy, and we'd be happy to oblige. Thanks, and have a wonderful day. -AS

• J

  Jessica Thompson
  5

  We have gotten a loan through them and have an amazing experience. Jacob Thomas has gone over and beyond to do anything and everything in his power to help us when an automatic payment came out when wasn't suppose to. Truly professional, respectful, and sincere! Thank you so much, Jacob for all that you do to help others and taking the extra mile to make your customers happy. Will refer everyone to your store above anyone else's!

• A

  Adam Reynolds
  5

  overall experience has been good. borrowed money to pay my credit cards off. will be paying off the remaining balance with my tax return. only problem is the interest rate is pretty high. i have decent credit but i only make like $100 leeway every month after interest hits. everyone has been polite and helpful.

• J

  Jerry N
  3

  Already had a loan with them from a different branch, but it was like they couldn't transfer my info, I feel the service was slower than the location twice the distance, one person called me, when I returned the call I was told she was out to lunch, and I dealt with another, then I was told to come in at a specific time, to witch I received a call ten mins prior for more info. I show up on time, and one lady tells me the lady I'm looking for just stepped out, and they're not ready for me. She took me to the closing room anyways, and for the next hour It was back and forth with the two of them. If I was to use service again I'd consider driving twice the distance to the location I visited the first time.

• L

  Laurel parks
  5

  This was so easy and was taken care by everyone you talked to Logan was specially very friendly and always answered every question you had love this place and going to be a long term customer thank you so much

  Response from the owner

  Hi Laurel, We're happy to hear that your loan process went smoothly and that Logan delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

• B

  Brandon Coyner
  5

  Everyone at One Main Financial was very professional and courteous! Very quick service and great terms! Thank you!

  Response from the owner

  Hi Brandon, Thanks for the kind review. We appreciate your comment. Best wishes -JS

• L

  Legitwarrior
  2

  it's an easy process to get a loan through here, takes forever tough. also hate the fact that i need to move the due date, i signed a paper to move it but they "lost it" they are trying to send out a form or paper to me but the first one was a few days ago still have not got it so they are re sending it again

• S

  Sharon Hollins
  5

  Customer Servicel did an outstanding job,very informative and pleasure.Would recommend everyone to come here

  Response from the owner

  Hi Sharon, Thank you for sharing your OneMain experience with us. We take pride in serving our customers and appreciate you recommending us to your family and friends. We look forward to seeing you and them soon. Best wishes -JS