One Nevada Credit Union S Nellis Blvd, Las Vegas

One Nevada Credit Union Reviews

• K

  Kyleesha Bertha
  5

  I had a WONDERFUL EXPERIENCE opening an account and reviewing the various options I could choose from to build my credit, continue to save with savings account and what different rewards the credit union offers! Thank you Kathy!!

  Response from the owner

  Thank you for the wonderful review. We appreciate your membership!

• D

  Daine Horne
  5

  Donna E. Is an amazing advocate for one Nevada credit union. She took her time to educate me on everything I signed up for today. Thank you so much for helping me adult today! 😁

  Response from the owner

  Thank you for the great review. We appreciate your membership!

• A

  Andre Johnson
  5

  This location is Nellis and Charleston. This location doesn't appear to busy on my recent visits. The have one ATM 🏧 inside separate entrance. And one drive up ATM 🏧 outside near parking area.

  Response from the owner

  Thank you for the wonderful review. We appreciate your membership!

• C

  Christopher Salcedo
  1

  This bank is not the best bank. You should be using other bank. I recommend Wells Fargo or bank of America for better service. They are very laiders I had insurance through secured saving and credit builder insurance. Now they said I don't have it. But I had in 2020 when the pandemic star in 2020 I did had insurance I went to the branch and they said I didn't have insurance. I became umployment. And again in 2021. And again no insurance they are a bunch of theft. Be aware bank somewhere else.

• A

  Alex Juarez
  1

  This is the worst bank to do business with in Nevada. They have horrible customer service, bad options for other services and have a dated way of doing everything. There's no tellers in the banks and getting threatened by your collections department for owing $25 balance on my credit that I had paid the day before just feels like you guys are a horribly managed facility.

  Response from the owner

  Thank you for taking the time to leave this honest review, Alex. Our goal is to provide excellent member-service, so we'd like to find a resolution for you. If you would be willing to give us another chance to try to turn your experience around, please contact us at [email protected]. Thank you.

• S

  Sylvia Orozco
  1

  One Neveda credit union is the WORST. Run take your money somewhere else!!!!

  Response from the owner

  We are sorry to hear of your negative experience, Sylvia. Our goal is to provide excellent member service, so we'd like to find a resolution for you. If you would be willing to give us another chance to try to turn your experience around, please contact us at [email protected]. Thank you.

• A

  Alvilean Cross
  5

  Leslie your rep is outstanding and patience I rate highest all 5 stars thank you, miss cross.

  Response from the owner

  Thank you for the great review, Alvilean . We appreciate your membership!

• N

  Nunie Baby
  1

  BRANCH MANAGER SUSAN COULD USE A LESSON IN CUSTOMER SERVICE. SHE LACKS THE MANNERS OF A WOMAN WITH AUTHORITY. Poor customer service. Especially at THIS branch. So many restrictions on new accounts. If credit unions weren’t so scarce in Nevada I’d definitely leave them. It takes a million years and such a hassle just to get someone over the phone to help you. Becuhs of the account restrictions you have to drive to a branch any time you need to get something done. I’m honestly fed up with them and I’ll be banking with someone else. I wouldn’t recommend anyone open up an account with them. You’d be treated better elsewhere.

  Response from the owner

  Thank you for taking the time to leave this honest review. Our goal is to provide excellent member service, so we'd like to find a resolution for you. If you would be willing to give us another chance to try to turn your experience around, please contact us at [email protected]. Thank you.

• l

  lldm La Rosa de Saron
  5

  I love this bank ! I now been with them for almost 3 years now and by far I've always received excellent customer service, all Staff are very on top of the line. If any emergency i love that i can get curtesy cash to pay any unpay bill or last minute charge. The more you purchase with your card you get cash back on many of your every day store, fast food, restaurants or other . Also a great source to establish credit, and Finance a home or your car. I always recommend One Nevada Credit Union its just a must have account it's great.

  Response from the owner

  Thank you for the wonderful review, Lolita. We appreciate your membership!

• K

  Kevin Plapper
  1

  One Nevada has to be the worst bank ever. I have had nothing but problems with them. Can not log into my account most of the time, amt does not give me money on the first try, have to do it twice. Call the service number, no help at all. Branches not open on Saturday, the only day I can go there. Will have to take a half day off work so I can close out my accounts and find a good bank. One Nevada really is a horrible bank.

  Response from the owner

  We are sorry to hear this and would really like the opportunity to speak with you about your experience, Kevin. One Nevada is part of the Allpoint network which gives you access to over 45,000 ATMs. Find the ATM closest to you here: http://www.allpointnetwork.com/locator.aspx. Our contact center is open weekends and can be reached at 800.388.3000, Monday – Saturday 10:00 a.m. – 9:00 p.m. and Sunday 10:00 a.m. – 6:00 p.m. Please contact us at [email protected] so that we can get in touch with you and help resolve any additional concerns. We appreciate your membership!