Old National Bank N Green River Rd, Evansville

Old National Bank Reviews

• B

  Bret Roebling
  2

  I am the only car in drive-through and I put my deposit in the tube and send it. Four minutes later I get no response that they had received it or welcome to you old national bank or any other greeting so I press the call button. A nice gentleman comes on the phone and tells me that they are working inside as well. Not sure what happened to customer service but when someone walks into my business I acknowledge them and welcome them to my business no matter how busy I am. Employment really must be tough if they’re that short staffed.

• B

  Brady Fox
  5

  I live in Springfield missouri. We had issues with a title for a car .I called up to the bank and Karen Alvey spent all afternoon going out of her way to help me after multiple people working at the other branches said no. She is an amazing asset to the team here and really went above and beyond what she had to. I live three states away and she still treated me like an everyday customer. Thank you so much. She deserves a promotion for sure.

  Response from the owner

  Thank you for taking time to share a review. We're glad to hear it!

• J

  Joanna Dough
  1

  Most outrageous banking experience I’ve ever had folks. I went to withdraw the 6k that was left in my account and got treated like a criminal. No banks has the right to question why you’re withdrawing your money or what you’re doing with YOUR money. No bank has the right to impede their customers from accessing their money — especially at a time like this. You wanna file an SAR (suspicious activity report) that’s fine, have at it. But don’t presume you have the authority or right to question undermine or interrogate unsatisfied customers who wish to close their accounts with your institution. Check yourselves.

• Z

  Z Monty
  1

  Location on north green by lynch Whoever the old man working the drive thru is loves the no face to face interactions anymore he talks so quick and just shuts off the screen when he’s done he doesn’t care about people or there days just what he has to do Get him out of people relations and put him in the back counting penny’s

  Response from the owner

  We take customer service seriously. Thank you for sharing. We will look into it.

• J

  Joy Zhou
  1

  This bank is really awful. Keep changing me without any notification. I can not image what will happen if I never login my account , maybe I own the bank thousands dollars. And I can't not cancel my account since I don't live Evansville any more. Oh my gosh, I can say that this is the worst bank in the world !!!

• J

  Julie Johnston
  1

  Sat in the drive through for 20 minutes before waited on! Could not leave because already sent my ID inside.

  Response from the owner

  Thank you for bringing this to our attention. We are sorry for the long wait and any inconvenience. We will be forwarding this to our team.

• D

  Dalton Davis
  5

  I bank here. I personally can say they have helped me out a lot concerning questions I have asked. Convenient locations.

• P

  Patrick Lester
  5

  Nice people safe with mask. Good bank for anyone to try.

  Response from the owner

  Thank you for sharing. We're glad to hear it!

• T

  Tyler Nelson
  5

  All of the employees are very friendly and service is very fast.

  Response from the owner

  Thanks, Tyler. We're glad to hear it. And we'll be sure to share with our team as well!