Old National Bank Commercial Dr, Buffalo

Old National Bank Reviews

• A

  Amanda Krinke
  5

  I had to close my accounts at Old National Buffalo because I was moving somewhere without an Old National Bank. Holly was wonderful to work with and made the entire experience such a breeze, and even though I was closing accounts, she was very kind and helpful. Thank you!

  Response from the owner

  Hi Amanda, we're sorry to see you go! Thank you for sharing this feedback. Good luck to you in your new city!

• C

  Colm Macnab
  5

  I’ve been with KleinBank for years but live in California. Today Holly helped me out of a difficult situation with ease and professionalism. The customer service is why I will stick with KleinBank even though I’m thousands of miles away.

• K

  Kara Froberg
  2

  Atm doesn't accept cash deposits. Hours are not very convenient since they changed from Klein bank to Old National. Taking my business elsewhere.

• M

  Max Kolbe
  4

  Mostly good. One complaint however is when I deposit a check, I get a "Low Balance Alert" even tho I just DEPOSITED money!!

  Response from the owner

  Hi Max, we're here to help. We can confirm the status of deposits and other transactions if you call us at 1-800-731-2265.

• J

  JB Bosacker
  1

  Not the same service now under Old National vs. Klein Bank! Been on hold for 30 minutes just to get to a local Old N branch, so painful! Totally different company vs. when I worked with Klein Bank.

  Response from the owner

  Hi John, we're sorry to hear that. We take customer service seriously. If you have questions or concerns, please contact us at at 1-800-731-2265 or via email at [email protected].

• K

  Kimberley Schmidt
  1

  Since the switch from Klein to Old National I’ve had to deal with 2 different problems 2 days in a roll!! The customer service was awful! After 39 years I’m ready to move on!

  Response from the owner

  Kimberley, thank you for taking time to share your experience. We invite you to email us at [email protected] or call our Client Care team at 1-800-731-2265.

• M

  Maureen Clark
  5

  Have been with klein bank MANY years. Always excellent service. .security awesome, I plan on using klein bank for years to come.

• c

  carrie carlson
  1

  Will never bank here, and very rude tellers! Bad experience

• J

  John Johnson
  1

  Awful ‘bank’, staff is of no assist.

  Response from the owner

  Hi John, we take customer service seriously. We would like to help, please give us a call at 1-800-731-2265.

• M

  MN ICE
  1

  Such a nightmare! Nothing but problems since the conversion

  Response from the owner

  We take customer service seriously. If you would like to discuss your concerns, please contact us at 1-800-731-2265 or via email at [email protected].