Old National Bank Oak St, Farmington

Old National Bank Reviews

• b

  bweigel
  1

  I was about to use this bank for a new mortgage but after I was most of the way set up the loan manager cancelled the application. I had been told they were a friendlier bank and cared about new customers. Clearly not the case. Stay away

  Response from the owner

  We take this feedback seriously. If you would like to discuss your concerns, please call us at 1-800-731-2265.

• Z

  Zach Braun
  1

  Nothing but problems since they become Old National. Anchor was top notch….to bad they were swallowed up by a big company that doesn’t care.

  Response from the owner

  Hi Zach, thank you for sharing your experience. We do take customer service seriously and would welcome an opportunity to discuss your concerns. Please visit your branch or give us a call at 1-800-731-2265.

• M

  Matt Mains
  1

  This was a great bank when Anchor owned it. I was with Anchor for 20 years. Since selling out to OLD national its been a disaster. First the screwed up sending out the new cards , then changed all of the things about Anchor Bank that made it special. So now they operate like Wells Fargo. As we all know bankers are generally crooks, but Wells Fargo actually got busted for it. I hope OLD national does too. Horrible Bank. Not worth 1 Star!

  Response from the owner

  It is our goal to meet and, whenever possible, to exceed the expectations of our clients. If you would to discuss your experience, we invite you to call 1-800-731-2265 or email [email protected], and we can assist you directly.

• S

  Sedona Anderson
  2

  Although the staff are always incredibly friendly, the features of the bank in general are horrible. I've had to replace my debit card twice in the past five years, and the fact that they don't provide a temporary ATM card (like every other bank) while you wait 2-3 weeks for your card replacement is incredibly inconvenient. The second time I waited 3 weeks for my replacement and when I brought it up no one had even placed the order, though they apologized profusely and had it made and delivered the NEXT DAY. Which was awesome except why does it take three weeks if you can do it in a day? Is there a happy middle ground we could find? Their debit cards also, for some reason, don't work at many vendors regardless of the funds in my account and I have to carry my more reliable Discover card for when the machines won't accept the card.

  Response from the owner

  Hi Sedona, thank you for reaching out. We apologize for the inconvenience you've experienced with your debit card. We really appreciate your feedback, as it gives us insight on how to better serve our customers. If you have any more questions or concerns, please don't hesitate to reach out to Branch Manager Lisa Franxman at (651) 463-1501.

• A

  Annie Mickelson
  5

  I've had a business account with Old National/Anchor Bank for over 5 years now. Their customer service has been exceptional and I love how the leadership of the bank makes an effort to give back to the community. I highly recommend working with them because you're not just a number, they know you and really care!

  Response from the owner

  Thank you, we're very glad to hear it!

• C

  Chez Man
  2

  Really unfortunate, another great business swallowed up by a larger corporate who's only interest is making profits. The only reason I haven't pulled my business after over 30 years is they reversed all the new service fees they heaped on me after I complained. I may still pull it, time will tell. I have heard nothing good from former staff who either left or were asked to leave because of staff cutbacks---some current staff are not all that happy either, that says a lot about the change

  Response from the owner

  We appreciate you taking time to share this feedback. We take customer service seriously and are available to work directly with you and your business. Please contact us at 1-800-731-2265 if there is anything more we could do to assist.

• J

  John Stone
  1

  Confederate flags are being given as prizes at the Dakota County Fair. The confederate flag is a symbol of slavery, bigotry and hatred. I cannot and will not support a Fair OR IT's SPONSORS that condones the distribution of symbols of hate. As a Minnesota responible citizen Anchor Bank should pull it's sponsorship OR exert pressure to have these flags removed.

  Response from the owner

  Thank you, John, for bringing this to our attention. We are looking in to it. We do not condone the Conferdate flag.

• S

  Sara Hawkinson
  1

  I have had nothing but problems since this bank bought out Anchor. I will be closing my account as soon as i can get everything in order. I wouldn't recommend this bank to anyone!!

  Response from the owner

  Thank you for sharing this feedback, Sara. Please know that we take customer service very seriously. If you would like to discuss this issue, we invite you call 1-800-731-2265 or email [email protected], and we can speak with you directly.

• J

  Jeffrey Zakoski
  5

  Even though I live 5 hours away, I still use my hometown Anchor Bank because of the tremendous service I have received over the years.

  Response from the owner

  Great to hear Jeffrey! Thank you!

• m

  megfinch312
  5

  Great Bank I use it all the time for work and personal. Great friendly staff.