Old National Bank Main St, Evansville

Old National Bank Reviews

• M

  Matt Griffin
  2

  Friendly people but incompetent operations. ONB cannot process address changes. If you bank here and plan to move, change banks first, because it's much easier to change banks than to get ONB to update an address. I've spent hours on the phone with ONB, and have sent 5+ support tickets, and a year later they're still sending tax docs to our old address.

  Response from the owner

  Hi Matt, thank you for sharing your experience. We take this feedback seriously and have shared with our team.

• c

  coco mis
  1

  Worst bank ever I opened an account online deposited a personal check to fund it from other bank account, so it said the funds wouldn’t be available for a week so I canceled that transaction they charged me all kinda fees via savings and checking I pay those start using it then a week later they closed my acct for no reason all my direct deposits got messed up now me and my 2 kids are about to be homeless

  Response from the owner

  Hello, we're here to help. If you would like further assistance, please call us at 1-800-731-2265.

• R

  Robbyoff
  4

  I enjoyed the deli and my son enjoyed the escalator. The security was friendly and happy to help us. The bank also offer a fountain for kids to play in which I think was so thoughtful land nice. So overall Old national Bank is one cool place.

  Response from the owner

  Thank you for taking time to share a review. We're glad to hear it!

• A

  Aweshh karkii
  1

  Do not Bank with them! Especially, not with business account. You will get screwed over with fees ( which doesn't make sense). I had a business checking account there, when I opened an account, I was told that cutoff time for day is 8 or 9 pm. So I was assuming if a check wont hit to the account by that day by 9:00 or 11:59pm pm it wont show up that day ( but following next day). Apparently, I was wrong, this bank expects you to keep an eye on account past cut off time to make sure funds there or else there is OD fee on each item even if item is posted past midnight. So isn't after past midnight is next day?? Still OD fee regardless. Manager's solution was a joke. she gave me some stupid solution (as if I never had a business account before)

  Response from the owner

  We take this feedback seriously. We have a range of solutions that could help you manage your business needs. If you would like to discuss, please reach out to your business banker or call 1-800-731-2265.

• J

  John Johnson
  1

  Awful institution. They also blocked instant transfers into your ‘own’ account from outside sources, like PayPal, just so you’re aware. Good way to create issues for users and create more profit.

  Response from the owner

  Thanks for sharing this feedback. We're here to help if you would like to talk about your concerns. We may be able to recommend solutions that would better fit your needs.

• D

  Deborah Reed
  1

  I miss ONB that was located on W.Jackson. I miss the ladies, service and convenience. I refuse to use the Bank next to Walmart bc the entrance is difficult and the exit is Absolutely the Worst. I can drive downtown Muncie which is always out of my way. I am thinking about going to Merchants.

  Response from the owner

  Hi Deborah, we appreciate your feedback. While we're always glad to see you and help out in person, have you tried online banking for additional convenience? There are many transactions you can do from your computer or mobile device without a trip to the banking center. We would be happy to help set it up with you too.

• D

  Dale Beranek
  1

  Old National Bank or the HSA Authority is the worst possible option. I would suggest no using them for anything. I had an HSA account that I was told many times by their reps and our insurance people there are no fees for this account and the money is always mine. Also told if I wasn't in a High Deductible plan I could not contribute. I moved away from the High Deductible plan and left my money in their hands only to find out they will charge you fees to the point of taking all of your money and closing your account for no activity. The best part is that they never once communicated any of this to me. I will never trust this bank with any of my money and I will make sure everyone knows about their shady practices.

  Response from the owner

  Hi Dale, we recognize you are frustrated and appreciate your feedback. We're here to help. Please contact our Client Care team at 1-800-731-2265.

• T

  Trevor Bradley
  5

  I went to Old National to set up my student checking and online banking accounts and the process went very smoothly. I was helped by Zita, who explained to me all my options in an easy to understand way and got everything I needed set up for me. She also did so in a friendly and helpful manner. I left with a ready-to-go checking account and instructions on how to easily set up my online banking and the mobile app, both of which work really well. I would highly recommend Old National.

• D

  Dale Stanley
  4

  Probably the largest bank in Evansville. I do not personally Bank there, but I would highly recommend it.

  Response from the owner

  Thank you, Dale. We appreciate the recommendation.

• S

  Sarah Olson
  1

  This is an absolutely terrible bank. Their online banking is a joke. You have to either send an email or an actual letter just to change your address.

  Response from the owner

  Hi Sarah, thanks for reaching out. The safety and security of our clients' accounts is a top priority. If you would like additional assistance, we're here to help.