OceanFirst Bank Lacey Rd, Whiting

OceanFirst Bank Reviews

• J

  James Ward
  1

  I presented (2)Ocean First checks in the drive-up, 1 for $1500, and 1 for $500, I was asked for 2 forms of ID, I gave it, DL, and Insurance Card,,I was informed they had to Call the Maker of the Checks,, the maker did not answer,, I was then given back the 2 checks and was Rudely Told ,The Maker Could Not Be Reached "We Don't Cash Checks That Large " ARE YOU FREAKING KIDDING ME, is this even a bank ? the money was in the account

• S

  Shary Galloway
  5

  When I heard over the radio of a special offer from Ocean First it made me take notice of a bank I passed often but really had not paid any real attention. Inquiring about the details to verify the validity I signed up and began to spread the word at every opportunity about the really great offers from our local bank as I shopped and paid with my Ocean First debit card. Every visit to the Whiting Branch has been a true delight. The staff are welcoming friendly and efficient. Their smiles are encouraging and uplifting and when they greet you their voices make you feel truly welcome not like it's something they HAVE to say but you're truly regarded as a valued customer. With so many choices available in our area it is more than important to know that our hard-earned resources are being managed by people who treat their customers with respect and humanity while adhering to their responsibilities. When I say I love my bank you can believe those sentiments are real. Kudos to the Whiting team!!

  Response from the owner

  Thank you for leaving such a thoughtful review Shary. We are incredibly grateful and appreciative you took the time to review us. We are very lucky to have customers like you!

• D

  David Teta
  5

  Local Banking in the Whiting Area. Staff is friendly, professional and helpful. On a visit there at an earlier date to cash a check the Teller asked me how I wanted it --- I replied in $2 bills --- to my surprise she said fine all $2 bills -- I then replied no just 10 of them would be fine. It was a fun transaction. I later used some of the $2 bills at a Church Flea market.

• A

  Ann Rubino
  5

  I am very satisfied with the excellent service, and the personal care I have received for years in Ocean First Bank. The staff their is friendly, and kind, and is very well managed. I would like to acknowledge Jennifer Truex for her customer service expertise, and for the patience she shows whenever necessary. Need I say more....

  Response from the owner

  Thank you Ann for taking the time to give us this nice review. Everyone here agrees that Jennifer is a great team member and works hard to keep our customers happy. It is customers like you that make our job great!

• W

  William Reulbach
  5

  The Whiting branch of OceanFirst Bank is outstanding. The staff is extremely friendly and a pleasure to deal with. I highly recommend this branch.

  Response from the owner

  Thank you Bill! We really appreciate you taking the time to give us this great review. It is always a pleasure doing business with you.

• P

  Peter Daniels
  5

  Bonnie is such a pleasant teller! Always greets me with a smile and takes care of my transaction swiftly and accurately

  Response from the owner

  Thank you for your kind words. I'm glad you shared your experience with us. Bonnie is truly a wonderful asset to our team! .

• L

  Lehan Craven
  5

  Wonderful Branch! Amazing Employees who are extraordinary in helping you and treating you with the upmost respect and compassion to meet your banking needs!

  Response from the owner

  Thank you so much for your review, Lehan. We really appreciate your kind words. We look forward to seeing you again soon!

• G

  Glen Hammel
  5

  We stopped at the bank today it was pouring rain and the one of the girls were helping a customer to there car and was holding a umbrella so the customer did not get so wet I thought that was a very nice thing to do

  Response from the owner

  Thank you for your comments! . We work hard at exceeding our customers expectations and appreciate you taking the time to share your experience. We hope to see you soon!

• T

  Thomas Jones
  5

  Great service. Jennifer and Sandy in Customer Service are Outstanding. All employees are Great.This is a community oriented branch.

  Response from the owner

  Thank you for the great reviews. I'm so happy to hear that you receive outstanding customer service. We really appreciate you taking the time to share your feedback.

• M

  Mark Perna
  5

  My location in Whiting is the best of the best . The entire staff is just wonderful . They take the time to explain everything , and I am always greeted with a smile Thank you all very much Mark Anthony Perna