OceanFirst Bank Harding Hwy, Mays Landing

OceanFirst Bank Reviews

• C

  Cynthia Sabatini
  5

  I drive out of my way to come to this location. In addition to being a great smaller chain bank, I love the personalities of all the staff. One of the managers Mary is one of the nicest people I’ve ever met in customer service. She really cares about her customers. Would highly recommend.

  Response from the owner

  Dear Cynthia, We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. Thank you for your kind words and for taking the time to let us know how you feel. We look forward to seeing and serving you again soon.

• A

  Amanda Sorshek
  5

  Always such a positive experience at Oceanfirst Bank Mays Landing branch. The staff are always welcoming and friendly and always have time and patience when it comes to my banking needs. Although Mays Landing is not considered my home branch, I only go to that location. I have had no banking issues with the current pandemic, and the bank's handling of serving customers duting this time remains top notch. My bank for life!

  Response from the owner

  Dear Amanda, We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We appreciate your kind words and it means to much to us that you would take the time to let us know how you feel. We look forward to seeing and serving you again soon.

• T

  Timothy Jones
  1

  I just stopped by to deposit my son's scholarship check into his account (which I'm authorized to do so) and I didn't appreciate the process taking 15 to 20 minutes!! Didn't receive any explanations to what the hold up was until I pressed the "call button" 10 minutes into the transaction. The explanation didn't even come from the person depositing the check! Very unprofessional, I'm never treated this way at the branch in Atlantic City!

  Response from the owner

  Dear Mr. Jones, we apologize that our service did not meet your expectations. We set a high standard for ourselves and we are truly sorry to hear you did not have a positive interaction with us. We are very sorry to hear that an explanation for the delay was not offered sooner and that you were not immediately assured that the delay was due to a system issue. Please call our Mays Landing Branch at 1.888.623.2633, extension 1486 to discuss the issue at your earliest convenience. We look forward to hearing from you, and we’d greatly appreciate the opportunity to improve your future experiences with us.

• B

  Barbara Petuskey
  5

  I have been banking here for a number of years and have always had a great experience. The tellers are efficient and pleasant. The amicable bank officers are quite knowledgeable about their products.

  Response from the owner

  Dear Barbara: We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We look forward to seeing and serving you again soon.

• J

  Joanne Breck
  5

  Crystal is always very helpful and kind. Never had a bank where I knew an employee’s name and felt friendly with. The rest of the staff is nice also. Good place to handle banking!

  Response from the owner

  Thank you so much for your kind words, Joanne. We really appreciate you taking the time to share your experience with us—and we agree, Crystal is truly a wonderful asset to our team! We count ourselves lucky to have customers like you. We look forward to seeing you again soon.

• J

  Joann Cavallo
  5

  My husband and I had an issue and Mary Fischer did a fantastic job taking care of us. She was very professional and sensitive to our worries. She made sure that we were taken care of and we left the bank feeling secure. Thank you so very much.

  Response from the owner

  Thank you for the very kind words, Joann! It was a pleasure to meet both of you but I am sorry it was under stressful circumstances. Both of you were wonderful to work with and I hope you will let us know if there is anything we can do for you in the future.

• j

  joe hansen
  3

  This bank has been nothing but headaches since switching to them. I will be leaving them shortly. Update: I was contacted by a representative and she apologized for the inconveniences I have been experiencing. I'm very happy with the conversation we had, so I'll stick around with them.

  Response from the owner

  Thank you for your honest feedback – it was good to speak with you today. We know the team in Mays Landing truly appreciates your business. If you need help solving any other issues, our Customer Care Center is open 7am to 7pm Monday through Friday and 8am to 1pm on Saturday. Call 1.888.623.2633, and select option 3

• B

  BETH EPSTEIN
  1

  Terrible hours. They open when I'm already at work and close an hour before I'm done work. As soon as they took over for Cape Bank, which I had no problems with, Ocean first Immediately began charging me fees. As soon as I get a day off, I'm moving my 3 accounts out of there. Their 1 big late night is 6pm, that's a joke in and of itself. This bank doesn't value hardworking people. They only value people with bankers hours. I will report them to the division of banking and insurance if they don't return the fees they stole as a result of them no having hours to accommodate those who work 40+ hours a week.

• E

  Elizabeth Blanco
  5

  Stopped in to cash a check and had a few questions while I was there. Teller was super friendly and helpful! Branch looked clean and Covid precautions being followed. Very good experience!

  Response from the owner

  Dear Elizabeth, We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. Thank you for the kind words and for noticing how seriously we take our Covid protocol. Stay safe and we look forward to seeing and serving you again soon.

• J

  John Bezares
  5

  Crystal Faker is the consummate professional. Her presentation to me was without flaw. Her customer service ethic is superb. Thank you for making my first experience with Ocean First so marvelous. May God bless you richly.

  Response from the owner

  Mr. Bezares, Thank you so much for the very kind words about Crystal Freker. We agree she is truly an asset to our team and we are very grateful for all she brings to our branch. Thank you, also, for taking the time to stop in yesterday to speak with me about her. That was so very thoughtful and greatly appreciated. We look forward to having you and your wife with us at OceanFirst Bank!