North Shore Bank Main St, Sussex

North Shore Bank Reviews

• J

  J Mood
  1

  This bank decided to change all their employees and now nobody knows what to do at this branch! I’ve been banking here for years and you finally get to know everyone and the bank decides to replace everyone! My business and personal accounts will be closed and I’m going to a different bank because of the decision made by the bank to replace everyone. I also bank at the Pewaukee location and they have had the same employees for 10 plus years!! Not cool North Shore Bank!!

  Response from the owner

  We are sorry to hear of your frustration and disappointment in the current staffing at our Sussex office. Your feedback is appreciated and has been passed along to our retail banking area. Please know our new Sussex team members are eager to get to know our Sussex area customers and provide banking services that North Shore Bank customers have come to expect and deserve. While the turnover at our Sussex branch is due to a few internal promotions that have benefited some employees, we may need to conduct some additional training for the newest employees there. Your understanding and patience is appreciated as things settle into place in Sussex. Again, thank you for your comments.

• P

  Paul Sprtel
  3

  The drive-thru is an absolute joke

  Response from the owner

  Paul Sprtel, thank you for your feedback. It's disappointing for us to hear that your experience was anything less than great. We would like to get some more details from you so we can look for ways to improve. We invite you to share your concerns here: https://northshorebank.allegiancetech.com/cgi-bin/qwebcorporate.dll?idx=G7HA6D. Thank you.