North Jersey Federal Credit Union Reviews
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Lovely Lady1Horrible bank... no customer service rep to answer any phones and they will let people take money out of your account.....please don't bank with them I regret ever banking with them its Horrible please don't open an account with them
Response from the ownerThank you for sharing your recent experience at our branch locations. We understand that there were extended waiting periods this week. Your patience shown is much appreciated. To ensure all members have a smooth transition to our new system upgrades, we are assisting each member's concern in the order their request was received. If you wish to discuss more about your recent experience, please contact us directly at [email protected].
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Chris Gallego2The automated phone system is not good. Can't speak to anyone and its 8am already. Are the hours correct for the Newark location? I can't seem to speak to anyone. I pressed 1 for English, Main Menu: Pressed 7 to speak to a "call center rep". Call is being transferred to extension 1970. Voicemail is FULL. Why is there a voicemail even enabled on this line? It should just keep ringing until someone picks up during business hours. No wonder the voicemail is full. If this is a new system, please fix ASAP.
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VonMarie Rivera1Today I came in and I had to sign in through a kiosk, I notice that once I was done and another person came no one clean the station or kiosk.. Also the chairs that are located in the waiting area wasn’t wipe down as the customers were leaving. This is COVID season and it must be taken serious.. Their also under staffed and I had to wait 45 mins for a debit card. Unreal and unsafe. Hopefully someone reads this and take care of the problem ..
Response from the ownerVonMarie - Thankyou for expressing your concern. We do apologize for the unpleasant visit you experienced. We can assure you that we take the sanitization and cleanliness of our branches seriously. Masks are required in all branches at all times, and we wipe down our branches daily. Please email us at [email protected] to discuss the matter further.
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Idika Adams1Disappointing & very poor customer service !!! They don't respect your time and have poor communications skills ...especially Elyzabeth ...she wasn't pleasant or professional by any means....she seemed like she hates her job and was not helpful .....just poor poor poor!!! I Am a state employee who initially applied online and received no feedback so I decided to schedule an in person appointment to get more info and left with no info and totally frustrated. TOTAL WASTE OF MY TIME.
Response from the ownerIdika - Thank you for expressing your concern. We do apologize for the unpleasant visit you experienced. We can assure you that we take each experience visiting our branches, seriously. We hope we can connect and understand more on what went wrong. Please email us at [email protected] to discuss the matter further.
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Al-Nesha Jones, CPA, MBA1Poor staffing. Do not go unless you have 2hrs to spare for a 15min task. I called in advance to make an appt to open accounts for my children and was told I couldn’t make an appt. I showed up, and nobody was available. What bank doesn’t stagger their staff lunches? There was no ETA on when someone would be available to assist. So no appointments AND no availability? Disappointing.
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Patty Silver1Terrible bank! I was waiting 30 minutes someone answer the phone. I was Number 7 in line. When the phone answer, it sent me to the voice mail. This occurs all the time I call Totowa Branch. I will call to Newark. I want to see what happens there!!! Hahahah
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Paul J1They should close at 5pm so customer have a chance to go after tgey finish at they jobs . and dont found bank close cz is suck. I thinkint to close my account wirh this stupud bank
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K Peterson5Very pleasant staff and customer service.
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Avalon Peters5Always nice all the Tellers 😊
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Tony Balarinni5Very helpful staff very nice place very pleasant
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FAQs
1. How Can I Get Connection With North Jersey Federal Credit Union?
You can call them at this phone number +1 973-785-9200. You can also search through their website and submit the loan request form online.3. How Can I Apply for a Loan at North Jersey Federal Credit Union?
To apply for a cash loan, you can search through their website and submit the loan request form online. If you are searching for fast payday loans, you can go to our website for more details.5. What to Do if I Fail to Repay My Loan?
Kindly talk to your lender if you are likely to fall behind on the monthly payments. Different lenders have different standards to deferred payment. Please go over all details before signing any loan agreement.
2. What Is the Site Of North Jersey Federal Credit Union? How to Access This Site?
North Jersey Federal Credit Union is situated at 186 W Market St, Newark, NJ 07103, United States. Kindly take a look at the map and identify the fastest route to access it.4. Is North Jersey Federal Credit Union an Agency or a Lender?
North Jersey Federal Credit Union is a Federal credit union. To make your lending process hassle-free, we get you connected with a large network of trusted lenders over the internet. You can turn to our website to secure a personal loan online with no hard credit check.6. Does North Jersey Federal Credit Union Offer Bad Credit Loans?
Yes, but if you want to boost your possibility of getting approved, you can turn to our broker service! Just turn to our online service to secure a long-term installment loan even with your low credit scores.