Noble Credit Union W Yosemite Ave, Madera

Noble Credit Union Reviews

• K

  King Ziehr
  1

  This bank is garbage. I just signed up and already ready to close my account. Bank app doesn't function properly, bank deposits take forever to post. Using Zelle takes forever for payment to reach the payee. I moved money from my paycheck paycard as they tried to say I was commiting fraud laughing it off. Oh wait banks don't do that only Noble does.

  Response from the owner

  King Ziehr, I’m so sorry to hear you’re not experiencing the service levels you expected. I’d like our Madera Branch Manager to connect with you to walk through the issues you raised. Would you be so kind as to message us with the best number to reach you at? As a valued member of the Noble family we’d like to do whatever we can to serve your financial needs.

• S

  Steve Belt
  4

  Never had an issue with noble before. Overall good experience. Came in to make a payment the day after Thanksgiving for my truck loan after settling an issue with my main bank only to find they wouldn't be open until Monday. Was a little disappointed. This was a very important thing that needed to be taken care of right away. I think noble and it's customers might benefit it the hours were changed somewhat.

  Response from the owner

  Steve, I’m sorry we weren’t able to assist with your payment in person today. Our Contact Center is open; I’d suggest giving them a call to discuss other options for making the payment. They can be reached at 252-5000.

• S

  Sofia Yrigollen
  5

  I had a great experience going to Noble. Banked there once before and decided to go back. They treated me with utmost respect. I made a good decision on going back to my banking with Noble.. keep up the great work on keeping your customers happy Noble staff!

  Response from the owner

  Sofia, thank you for the nice rating and the kind words. I'll be sure to let the Madera team know. We are glad you came back. If there's anything we can do, please reach out. Have a great day.

• G

  Goldie Marty
  5

  I could not log into my noble account so therefore i could not use my zelle account Salina Xiong was so patient and helpful with an old dinosaur like me and actually taught as she helped me. I also learned how to pay my noble visa payment while she helped me.

  Response from the owner

  Hi Goldie, we're so glad to hear you were able to get the assistance you needed! Thank you very much for your review - we hope you have a wonderful weekend!

• G

  Gregoria Perez
  1

  Yeah, never again will I come back to this bank. Same clerk with the same attitude I will not let her ever make me feel like I’m not a appreciative member here. Her name Sandra . She seriously can’t get a grip of herself.

  Response from the owner

  Hi Gregoria, we sincerely apologize for your negative experience. We absolutely would like to address this. Would you please send us a message with your contact information so that we can have a branch manager reach out to you? We truly value you as a member, and we appreciate your feedback.

• L

  Lucy Correa
  5

  The first time ever walking into the Noble, bank was a gran experience. Lupe, was very professional and helpful with my needs ❤

  Response from the owner

  Hi Lucy, thank you for the kind words! We'll be sure to pass this on to Lupe. We hope you have a great weekend!

• a

  ar bee
  1

  The teller was too lazy to let me key in my pin for a mere deposit; instead she wanted me to produce my ID (which happens to be in my car because I didn't intend to stay long here) and come back to finish my transaction as though this is the only bank in town that she had to play diva.

  Response from the owner

  Hi Ron, we’re sorry to hear that you had a frustrating experience. It is our policy to ask for ID when deposits are made to ensure the funds are going to the correct account and that the person accessing the account is the account holder. PIN numbers are used specifically for ATM transactions at our branches. We truly value you as one of our members and we apologize for the inconvenience.

• M

  Martha
  2

  Had an appointment at the Clovis branch and I waited 30 minutes for them to finally tell me it’s going to be another 20 min wait if I wanted to just do a loan application online. Time is important to me and they didn’t have any consideration over my time. Didn’t bother to apply for a loan. I’ll take my business elsewhere

  Response from the owner

  Hi Martha, I am very sorry to hear about your experience at the Clovis branch today. We understand your time and all of our members' time is valuable and precious. I will be sure to share your feedback with the manager of the Clovis branch, Vanessa, as I'm confident she will want to ensure this does not happen in the future. If there is anything I can do for you, my name is Keri and my direct line is 451-2332. Again, I apologize for what you experienced and we'll be sure to address it right away.

• g

  gonzalez Brian
  5

  Very great service , lupe the consultant was very polite and helpful would very much recommend to go to whenever visiting.

  Response from the owner

  Hello, thank you very much for your review! We'll pass on your kind words to Lupe.

• A

  Anthony Bounds
  5

  Went in to see Albert and he took great care of me. Fast service.

  Response from the owner

  Hi Anthony, thanks so much for your review! We appreciate you!