Educational Employees Credit Union - EECU - Madera Branch W Yosemite Ave, Madera

Educational Employees Credit Union - EECU - Madera Branch Reviews

• R

  Richard. Mcintyre
  5

  Have been with them for almost 20 years they do a great job don't cost you an arm and a leg for all their services

• B

  Billy Batson
  5

  This EECU location is the best out of all the one's I've been to. The staff here are so nice and helpful. The 2 atm's located outside are always busy most days, which is why it's better to go inside. I enjoy every interaction I have while going in here. Never been disappointed, even if it's a bit of a wait, at least it's air conditioned inside lol.

• M

  Mark Finn
  5

  Great place and awesome personal, always very helpful

• C

  Cali Nana
  5

  I've been a customer for several years and have always had very good service by all the clerks. What people need to understand is the employees aren't robots and have lives outside the bank. Have you never had a sick child up all night or a dying parent or maybe a cheating drunken spouse??? You never know what another person may be suffering thru, so instead of being so negative and judgmental consider what that clerk may be going thru and have a kinder more compassionate heart and some empathy for the risk they take even working in bank nowadays. And also remember you were once a new employee someplace and had to learn your occupation as well. Keep smiling and be kind always and it will rub off. As for Natalie, she is an exceptional employee and takes her duties very seriously and has a family to raise. I've had the pleasure of working with her before I retired from the state and know she is a quick study with a very professional demeanor, one of the best employees I've ever worked with so....maybe it was you!

• O

  Oralia Aguayo
  3

  I visited this branch today, didn’t feel as if Kassandra knew what she was doing. She seemed confused relating to my issue and took awhile to ask for assistance and when she finally did the woman in the cubicle came out and didn’t greet me. A smile goes along way it’s too bad people who work in a professional field aren’t trained to serve their customers with a good attitude.

  Response from the owner

  Thank you for letting us know about your experience at our Madera branch; we will share your comments with the branch management staff.

• B

  Bryan Smith
  1

  I cant believe this branch would tell a customer that they have bad relations with a certain dealership when this branch never gets used by us cause there would be no need to but clearly some customer service training should be implemented as well as some professional ethics and relations.

• W

  William hutchens
  5

  EECU is an extraordinary financial Institution. I Have been with them for 4 years at the Madera Branch. Customer service and banking services are most excellent!!! Simply the best institution I've been served by!!!! I highly recommend EECU to all and for all your personal financial needs!!!!

• B

  Beto Beto
  1

  They have employees who are clearly not happy with their job. Posting about customers who talk to them in spanish and clearly stating how they feel about them in a negative way.

  Response from the owner

  The opinion and behavior of the individual who posted the comments in no way reflects the values and beliefs of EECU. Immediately upon discovering the video, we took appropriate actions. We respect and value all our members and will continue to serve them and our community.

• R

  ROBERT SANDOVAL
  5

  5 star rating. thank you for helping me set up my online banking, Natalie is the best, and Cora, thank you. God Bless :-)

• A

  Alejandro Pinedo
  5

  Natalie is the best. She is always so nice and helpful :D