Neighbors Federal Credit Union Main St, Zachary

Neighbors Federal Credit Union Reviews

• B

  Brian Thibodeaux
  5

  Helpful friendly staff. We usually do our business in Baton Rouge, however we were in Zachary so we decided to give this branch a try. We were cheerfully greeted at the door. The branch was neat and clean. The line moved quickly. Our teller was very friendly and competent. And the assistant manager had a friendly chat with us as our transactions were completed. We were very pleased with our experience at this Zachary location.

  Response from the owner

  Thank you Brian! Neighbors FCU values your feedback!

• N

  Nicole Kora
  5

  I've banked with NFCU for 24 years and have never been disappointed. There was a little delay waiting for my receipt to print the other day because they were so busy. I enjoyed my brief little chit chat, while waiting, with an extremely kind teller, Markala Lewis.

  Response from the owner

  Thank you Nicole!

• E

  Ebony love
  2

  I use to love this location until one the agents are managers upset me and she didn't have a remorse bone in her body towards me. I even closed my account after 17 years because she had a bad attitude and she had made me feel like she was racist and that was what she did to me and that was my first and last time that neighbors had to worry about me. the Company did reach out to me and my son and asked us why did we close our account but my pride never reached out to them but eventually l was gonna close anyway because of the fees that kept increasing on my account. So the 2 is only because the way that the lady had made me feel. I was only trying to deposit a check in my sons account that my name was on and the funny thing was that l went right to The Good well location and l had no problem. I had been with this company when they had there location in Baker, la then they moved to Howard place.

  Response from the owner

  Ebony, sincerely apologize for your experience. Please send us your contact information to [email protected] and we'll try to fix this for you.

• E

  Eugene Jeansonne
  1

  Had to do a transaction today in which I needed to talk to someone first. Lobby closed due to construction and 11 cars backed up to talk with a live teller. Glad I Don't bank there. Will be going to your airport location tomorrow.

  Response from the owner

  Hey, Eugene. We are very sorry for the inconvenience during our construction. The new lobby will be ready and better than ever soon.

• B

  Baton Rouge Billy
  4

  Have been banking with Neighbors since 2006. Professionalism, courtesy and friendly, Neighborly conversation. They know their stuff and will go out or their way to help you with it.

• J

  Jill Johnson being creative
  5

  What else can I say...the Zachary branch is awesome!!!! Even though the lobby itself is still closed, you still get the same friendly, courteous service as if you were face to face.

  Response from the owner

  Thank you so much Jill! We genuinely value what our member's have to say!

• C

  Charlotte Brooks
  1

  I pulled up to the teller at 11:44am the sign says closed at 12 noon. Wow you really really care to serve your customers . I should've had 15 more minutes to do my business

  Response from the owner

  Hey Charlotte, our branches were closed for Easter this weekend. We apologize for the inconvenience! We should open tomorrow for regular business hours.

• K

  Kathy Austin
  5

  Love this credit union. Not only are they close by, but employees are wonderful and the whole company participates in community activities. Everyone has fun!

  Response from the owner

  Thanks Kathy! We at Neighbors FCU work incredibly hard for our members! Great to hear some awesome feedback!

• D

  Desiree Jenifer Hernandez
  5

  An amazing place to feel welcomed...

  Response from the owner

  That's our goal! Thank you for these kind words Desiree! We're here for you!