NBT Bank Division St, Sidney

NBT Bank Reviews

• E

  Eggbert Wayman
  1

  I used NBT for years and it was average. My local branch closed and haven't been impressed since. My "final transaction" left a bad taste in my mouth for many reasons. 1. I was informed that after my usual location closed, I was "owned" by another and needed to contact that branch 2. overdraft on acct resulted in a fee. That's cool I get it. But the blacklisted me preventing me to open accounts at other institutions. Even though the fee was paid and balance was over $1000. 3.asked for printed receipt and teller wrote on the envelope with a pen. 4. Requested large bills from withdrawal, got 3 large notes and 25 smaller amounts

  Response from the owner

  We're sorry to hear of the disappointment with your visit. We may be able to help - please send an email to [email protected]. -Yolanda

• K

  Keli Babcock
  1

  Worst bank ever! Worst customer service ever definitely leaving this bank . Rude is all I can say

  Response from the owner

  We're disappointed to hear of your experience, Keli! Please email us at [email protected] to further discuss your concerns. -Yolanda

• S

  Samantha Kellie
  5

  Gloria was super helpful and patient! I really appreciated the amazing service :)

  Response from the owner

  We take pride in what we do, thanks for noticing! -Yolanda

• S

  Shahid Bhatti
  1

  We opened an account at nbt bank nov 26 deposited check for $250 on dec 17 online the deposit didnt show until 19th it is now Jan 2 and the check is still not available on top of that anyone we spoke to was arrogant and wouldnt admit anything wrong each person had a different excuse of why it hadnt cleared if you want to do stone age banking open an acount here if i get better treatment from this bank before i close this account i will remove this review

  Response from the owner

  We would like to take this opportunity to further research your concerns. Please contact us at 1-800-628-2265. -Yolanda

• M

  Michael Leidy
  5

  I've always had a good experience with NBT, regardless of location.

  Response from the owner

  We take pride in what we do, thanks for noticing! - Yolanda

• P

  Patrick Baynes
  1

  Stay away from NBT Bank. They don't know how to treat their customers.

  Response from the owner

  Thank you for taking the time to let us know we aren't satisfying your expectations. If at anytime you change your mind and you decide that you would in fact like to discuss how we can change your 1 Star rating to a 5 Star rating we'd like the opportunity to talk with you. You can reach me at 1-800-628-2265, ask for Yolanda.