NBT Bank Reviews
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Maggie Hodder1Despite paying off a car loan, NBT has refused to release the car's title or provide a signed lien release letter. Customer service calls lead to nothing but incompetent staff and long wait times. Avoid NBT for any and all financial transactions. UPDATE: After Yolanda did not respond to my last email, I filed consumer complaints with the Better Business Bureau, the State of New York, and the Office of the Comptroller of the Currency. Only after the Comptroller's office reached out to NBT on 10/1/20, did the car's title arrive to our home. It's not a coincidence that the title was also post marked on 10/1, the same day that the Comptroller contacted NBT. Please NEVER do business with this bank.
Response from the ownerWe're sorry to hear of your disappointment Maggie! We may be able to help - please send an email to [email protected] with the details of your experience. -Yolanda
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Samo Noldomire1Miscalculated my solar loan rebate by $7000 and expected me to still pay $11000 for zip portion. They lied to me about renegotiating if I paid some of it, and changed the renegotiation date from June 2019 to 2029! Now I'm out thousands of dollars in emergency cash and still have to payer higher interest on the loan which they refuse to reopen for another amortization! Even when I explained my next solar loan is going to a different bank if they fix this, they just keep giving me conflicting information and excuses. One guy said they'd only been in business 2 years. This company was founded in the 1800's! Every time I call, someone assures me they will fix this, so far, hasn't happened.
Response from the ownerMike, we would like to research and address your concerns. Please contact us at 1-800-628-2265 when you have a moment. - Yolanda
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Amanda Rose4Friendly staff, usually quick service. They have a drive up available. The location is small but it's convenient and central.
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James Devlin3Small branch, ATM card to start in and out doesn't work alot of the time
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FAQs
1. How Can I Get Connection With NBT Bank?
Simply dial this phone number +1 607-337-6700. You can also enter their official site and submit your loan details online.3. How Can I Get a Loan at NBT Bank?
To apply for the loan you want, you can enter their official site and submit your loan details online. If you are searching for small payday loans, you can click here for more details.5. What Should I Do if I Fail to Repay My Loan?
You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. Remember to check out carefully before signing any loan agreement.
2. What Is the Address Of NBT Bank? How Can I Get There?
NBT Bank is situated at 5632 NY-12, Norwich, NY 13815, United States. Just refer to the map below and identify the fastest route to access it.4. Is NBT Bank an Agency or a Lender?
NBT Bank is a Bank. To make your lending process hassle-free, we can link you to a large network of trusted lenders over the internet. You can turn to our website to secure a personal loan online with no hard credit check.6. Does NBT Bank Offer Bad Credit Loans?
Yes, but if you want to improve your likelihood of success, we are here to help! Just turn to our online service to get an installment loan even with your low credit scores.