NavyArmy Community Credit Union North St, Beeville

NavyArmy Community Credit Union Reviews

• T

  Tiffany Rodriguez
  1

  I've been rebuilding my credit the past 1yr and a half and have an active good standing acct with Navy Army for over 3yrs and everytime I try to apply for debt relief loan or loan in general I keep getting denied due to credit that was over 4yrs old. I work with a loan company myself and I have had people payout with checks from Navy Army and those people currently had past due credit not old credit and they still help out the people but I can't get any help! VERY DISAPPOINTED IN THIS BANK.

  Response from the owner

  If you would like to learn more about our lending practices or have further questions, please email us at [email protected] so we may better assist you.

• D

  David Janosky
  1

  These people are the most underqualified, unhelpful people at any bank. Their online system is so terrible I have not been able to change my number with them in a year and they lost my title. I can no longer log into my online banking and they seem to be unable to do literally anything. Absolutely incompetent bank. Having paid off a 20k car loan with many many many hassles I just finally want to be done with them and cannot even rid myself of this horribly unprofessional company.

  Response from the owner

  Mr. Janosky, we would like to hear more about your experience and how we can work to improve. Please email us at [email protected] at your convenience.

• j

  jesus vasquez
  4

  Have been a member since 95.Very happy with bank.Helped me rebuild my credit.Since rebuilding my credit,have been able to finance vehicles,credit consolidation even financed a home.Whenever I needed them they were there.Until today with the new drive thru banking system,I know there will be bugs to work out.Had trouble depositing a check asked for help from associate(can't remember her name),but nothing but attitude.After a long day the last thing anyone needs is someone with attitude.

  Response from the owner

  Mr. Vasquez, thank you for taking the time to provide feedback. Your comments have been forwarded to our executive team for further review. If you would like to provide additional information please email us at [email protected].

• J

  John Pike
  1

  Horrible service from immature staff member Natalie G. Learn how to read a room. Life isn't a social media experience. When you've upset a customer (or family members of NACU) proper protocol is to not perpetuate your poor customer service skills by feeling compelled to have the last word. Spoke to the Branch manager Monica she seemed like she couldn't care less.

  Response from the owner

  Thank you so much for sharing your feedback with us, John. We strive to provide the best customer service possible and sincerely apologize that your experience did not reflect this. We would love to hear more about your experience and would greatly appreciate if you could email us at [email protected] to tell us more whenever you have the chance.

• F

  Freddie Martinez
  1

  Never ever, let a loved one pass away with accounts at this Credit Union! They will not read the legal court ordered documents correctly and will assume they know what they are doing. After giving you lip service about needing more documentation that they cant explain, the Manager will try to rush you out of the branch so they dont have to deal with you! Worst service imaginable!! My father was a Vietnam Veteran and served his county honorably, this is not the treatment that his family should receive when trying to settle his affairs. Any assets he had are frozen and will now be kept to offset his vehicle that was turned in after his death. This is what greed looks like and it's very ugly...

• R

  Richard Balangon
  2

  Debt card "Secure Chips" are compromised and now the drive thru ask for your SSN? Why? I find this Little odd

  Response from the owner

  Mr. Balangon, we are unaware of any recent compromised debit cards and a SSN is asked to be written on the transaction form if the account number is not known. We would like to hear more about your experience if you would please reach out to us at [email protected], we would be more than glad to address any of your concerns.

• N

  Nancy Gaines
  4

  Updated my online banking account yesterday. Can't get in to my account!!! Every time I try to log in it tells me my security code is invalid. It's the code that was sent to me! Extremely frustrated.

• R

  Rosie Sauceda
  5

  I AM NEW AT USING THE INTERNET COMPUTER. I GOT INTO A WEB THAT OFFERED A FREE SAMPLE OF FACE CREAM $2.95. I PUT MY DEBIT CARD FOR THE $2.95 FACE CREAM. I LOVE ONLINE BANKING SAT. THE 21 I SAW AN OVERDRAFT I WENT AND MADE AN APPOINTMENT WITH IRENE. SHE TOLD ME THEIR WAS A CHARGE OF FACE CREAM $87.50. I ASKED HER TO CLOSE MY ACCOUNT SHE SAID SHE COULD NOT. I TOLD HER I HAD A CHECK OUT TO HEB AND I WOULD GET ANOTHER OVERDRAFT AND I LEFT SO DISAPPOINTED. I WENT AND PAWNED A BAND MY MOTHER GAVE ME FOR $100.00. MONDAY I WENT BACK TO THE BANK WITH MY $100.00 AND PRAYED I WOULD BE ABLE TO SEE THE BANK MANAGER MRS HELEN . HE HEARD MY PRAYERS BECAUSE HELEN WAS THE ONE THAT TOOK CARE OF ME SHE KNEW EXACTLY WHAT TO DO. AN ANGEL FOR ME I WANTED TO CRY BECAUSE ITS HARD TO FIND GOOD CUSTOMER SERVICE IN TODAYS WORLD I RECENTLY RETIRED AFTER 40 YEARS OF WORKFORCE. EVERY PENNY COUNTS IN MY HOUSEHOLD. WE RECENTLY PURCHASED A VEHICLE AND ITS FINANCED THROUGH THE CREDIT UNION. JUAN JOHNNY SAUCEDA AND ROSIE SAUCEDA MS HELEN THANK YOU SO VERY MUCH FOR ALL YOU DID CREDIT UNION IN BEEVILLE 9/23/13

• R

  R R
  3

  Great bank, good rates Parking lot is a freaking nightmare! They would have twice the parking if they removed all the concrete from the front.

  Response from the owner

  Thank you for your feedback! We appreciate your membership, and will pass on your suggestions to our executive team.

• j

  joel hernandez
  5

  Great bank. Never a problem. Been with them since 2006

  Response from the owner

  Thank you for your continued membership! We appreciate you choosing NavyArmy for your financial needs.