Navy Federal Credit Union Claire Ave, Oak Grove

Navy Federal Credit Union Reviews

• T

  Ty
  5

  Awesome Bank and even friendlier service! From the moment you walk in your greeted with amazing service! I was blown away at the bathroom too! Overall this bank is Definitely a 5/5! The phone representative is always top-notch but if you want to come in face to face you won't beat service like this.

• D

  Dwight Stanton
  5

  Nice credit union with friendly staff. Don't know why I ever used banks

• L

  LeeAnna Bohnert
  5

  Best bank ever!!! Switched to Navy Fed when my husband joined the service, this is by far the best bank I have ever had! Customer service is amazing, always friendly. They have locations all over. What I like most is that they reimburse you for ATM fees, and they deposit $200 right away from any check, whereas other banks have been 24hrs for the check to be deposited. Overall great bank!

• M

  Morgan South
  5

  Navy federal is awesome. Customer service works late and is extremely helpful and friendly. The office staff at this paticular location have always been really helpful and friendly and we've never had any problems with them. We also have a credit card though them which is awesome. Interest is great and it works everywhere.

• E

  Elaine De Joya
  1

  This is the only branch that the staff gives attitude or just doesn't seem to care. They don't even greet you, just ask what you are there for and don't even bother to say "Have a great day!" What happened to customer service? If I could give 0 stars I would! Such a shame.

• Y

  YellowPeep KingSheets
  5

  I've been with Navy Federal for 5 years. 24 hour customer service including overseas, had 6 debit cards replaced, 3 credit cards, they don't try to shove extra banking options down your throat, and are VERY secure. The measures they take can become annoying even! This bank is well staffed and offers any service you could think of.

• A

  Alejandro Garcia
  5

  Never had a bad experience with Navy Federal, applied for loans and a credit from this branch. The staff here is very knowledgeable and friendly, and will always meet your needs. Unfortunately they close a bit early, and are only open for a couple of hours on the weekend.

• m

  marvin hernandez-ortiz
  2

  3 stars due to the fact that both of their ATMs are down too often. Also a bank should have a coin machine so customer can bring their change or childrens piggy bank savings and not just gotten rid of it because it is "too loud".

• N

  Nick Disney
  1

  Just sat for 20 + minutes in the drive through after initial contact with teller for a simple transaction.

• W

  William Elrod
  2

  Never had a problem with this branch itself but anytime I try and call miserable takes almost an hour every time and 15 minutes of automated bots that run you In circles never just let's me call my branch