National Bank & Trust W Colorado St, La Grange

National Bank & Trust Reviews

• S

  Scott Cluiss
  1

  I was sent a 1099-INT for 2021 back in February. I do not have an account in my name at this bank. The IRS says I am delinquent on paying the taxes on this interest. I have called the bank several times over the past two months to get them to correct this mistake. They always tell me they will take care of this issue but have not done so. I do not think they know how to correct this mistake.

  Response from the owner

  Mr. Cluiss, we value all feedback from our customers and non-customers, so thank you for taking the time to provide your review and comment. We would very much like to talk to you about your your 1099-INT. Please email me a good phone number to reach you at your convenience to [email protected], and I will have a myNBT Agent contact you. Have a nice day. ^jen

• T

  Tom Jones
  1

  Most of the positive reviews on here are from current or ex-employees who were working there when the reviews were written. One of the positive reviews is a family member of a bank executive . Not a good look when you have to have employees post to try to make your reviews look good.

• B

  Bailey Marshall
  5

  Not only have I received such outstanding customer service from NBT, they continue to improve and update their banking services so that I can easily manage my accounts anywhere I go. I feel confident trusting them with my finances, and the staff is always so friendly and willing to assist me.

• D

  Dakota Ashley
  1

  All the reviews on this look scripted except for the one negative review. Was gonna come here to bank but won’t be now cause they seem sketchy. Thanks for the warning Eli Brown.

• T

  Tyler Dockery
  5

  NBT is now offering Customized Service! The Bank is learning and adding new ways to take care of all It’s customers!

• T

  Tiffany Janda
  5

  The staff at NBT goes above and beyond for each and every customer. Here, you are not just a number- you are family.

• Y

  Yolanda Hurd
  5

  Best tellers and customer service Always willing to go above and beyond when helping.

  Response from the owner

  Ms. Hurd - Thanks for your review. We value all comments and feedback. Thank you for the compliment on our tellers and customer service. As a community bank, we are proud of the products and services we offer, which matches and reflects the quality of the service we provide. ^jen

• A

  Anja Silanen
  4

  HEY! I HAVE AN ACCOUNT IN THIS BANK! MY ACCOUNT IS, a lot of money n.200000e. But I can't lift them. Because, I can't pay taxes and other expenses ?? Can the East get the money in installments?