Mutual Security Credit Union Reviews
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Erin Ballaro1I came here yesterday to get a replacement debit card and the people who work here were not professional and rude to me. I was told it would be $15 for a new card which I had no problem paying. The woman at the desk went to ask the other woman in the office next to me if it could be taken out of savings and she loudly and snottily said that she sees me in here all the time and I have to pay no matter what (which I never had an issue with), and I haven’t even been in the state for the month of April so I’m not sure who she’s referring to. The woman at the desk basically ignored me when I said thank you have a nice day. I also went in like a week ago to do a few things and was left standing at the counter for 10 minutes completely ignored by the people in the back until a group walked in behind me. Go to the Stratford branch they’re much nicer and more professional.
Response from the ownerHi Erin, we're so sorry to hear you had a one-star experience with us. Member experience and satisfaction are our priority and the last thing we want to do is disappoint our members. Please give us the opportunity to discuss this further by emailing us at [email protected] with your preferred contact information. Thank you for your feedback.
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Keyandra Gray5I am happy and feel very confident that Mutual Security is doing right by there customers!! The Stratford branch has gone above and beyond my expectations and I'm very grateful! Thank you Lille Davis! for your warm welcome and transition with everything!
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Matthew Luna1They wouldnt calculate my pending transactions towards my available balance so they kept transfering from savings to checking to cover transaction and charge $10 each time they currently took over $40 in fees, i had to wait double time in line at western union because they put unwanted spending limit on account, closing account this week, dont enjoy being banged up with fees and treated like a child with a financial advisor
Response from the ownerHi Matthew, we're so sorry to hear you had a one-star experience with us. We always aim to deliver great service and the last thing we want to do is let our members down. We’d like to learn more about your specific situation. Please give us the opportunity to discuss this further by sending us an email to [email protected] of your preferred contact information. Thank you for your feedback.
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Elana a5Please correct your open hours on Google. Edit: Thank you for updating the hours
Response from the ownerHi Elana, We’re so sorry that our hours weren’t correct when you went to take a look. We have updated and confirmed that the hours appearing on Google are now correct for our Shelton location. Thank you so much for bringing this to our attention and taking the time to give your feedback.
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Brian Boniecki2No online services available, needs to be modernized
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FAQs
1. How Can I Contact Mutual Security Credit Union?
You can call them at this phone number +1 800-761-2400. You can also visit their website and submit the loan request form online.3. How Can I Apply for a Loan at Mutual Security Credit Union?
To apply for the loan you want, you can visit their website and submit the loan request form online. If you are searching for small payday loans, you can go to our website for more details.5. What to Do if I Fail to Repay My Loan?
You can communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different policies of overdue payment. Remember to check out carefully before signing any loan agreement.
2. What Is the Location Of Mutual Security Credit Union? How Can I Get There?
Mutual Security Credit Union is situated at 12 Progress Drive First Floor, Shelton, CT 06484, United States. Just refer to the map below and find the best way to access it.4. Is Mutual Security Credit Union an Agency or a Lender?
Mutual Security Credit Union is a Credit union. To make your lending process smooth and quick, we allow you to get access with a large pool of honest lenders over the internet. You can turn to our website to get a fast personal loan with no hard credit check.6. Does Mutual Security Credit Union Offer Loans for People With Bad Credit?
Yes, but if you want to improve your likelihood of success, you can turn to our broker service! Just turn to our online service to get an installment loan even with your low credit scores.