Modell Collateral Loans Atlantic Ave, Brooklyn

Modell Collateral Loans Reviews

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  Naima Warden
  5

  Tiana was extremely patient and qualified my loan needs. She was warm and welcoming from start to finish. Model truly saved me in giving a loan to obtain my home lending needs.

  Response from the owner

  Always a pleasure to help our customers with their financial needs, thank you see you soon :)

• N

  Noemi Sayama
  5

  Right from the start I knew I was going to be a customer!!!! A woman by the name of Tiana and her demeanor on the phone I knew she would take care of me! I explained to her how lost my FAVORITE earrings (10K Hoop Earrings)one of them wanted to wonder off in NYC and leave me hanging! Tiana explained I could even have a replica made-- but then she did the most amazing thing-- she did my job and called around other MODELL locations and SHE FOUND THEM!!! Not only did she find them but she found them at 14K!!! THANK YOU THANK YOU TIANA!!!! You are THE BEST in the WORLD! Honestly people have lost their sense of customer service but YOU went above and beyond! Modell is honored to have you as an employee! THANK YOU!!!

  Response from the owner

  Thank you so much for the review, I was very happy to help you. We at Modell Collateral Loans strive to help all our customers to the best of our ability, and even better if we were able to help you achieve what you're looking for =)

• E

  Ebony Lawrence
  5

  Gaudy and Tiana was very nice and helpful. They were very efficient with their insight and point of views. I always enjoy coming to this location, because it’s very convenient, and for the best advice. I’m always very pleased with all of my transactions and services at this location. Thanks, ladies for making me feel satisfied.

  Response from the owner

  It was our pleasure to make sure you were fully informed on how our services work, and happy that you chose us to do business with. Thank you =) See you soon Ebony.

• A

  Anthony
  5

  Like today I had a pleasant day visiting modell's collateral pawn shop on Atlantic avenue.A young gentleman named Junior was very helpful polite a real professional of what he does helping u with your jewelry and also with any questions . I definitely would recommend modell's pawn shop to anyone on Atlantic avenue definitely see Junior.

  Response from the owner

  We're here at the ready to assist in all your Collateral needs, Jewelry repairs and the best customer service around . Thank you for the review, see you soon :)

• R

  Ryan Marzlock
  5

  Junior was helping me out, he was patient and honest with each piece, the jewelry was good quality and the costumer service was amazing

  Response from the owner

  we thank and appreciate your business, It was our pleasure to provide you with our services, See you soon =)

• w

  william r sewell
  5

  Gaudy n junior are great service people. Pleasant experience

  Response from the owner

  Thank you very much for visiting us here at Atlantic Ave, its a pleasure helping you.

• M

  Mb Sur
  1

  Horribly rude latina women working there. I called to confrime i could use my expired Drivers license, as my DL has expired and Ive been unable to get an apppointment to renew. The woman i spoke to said yes you can, its still you on the license. I waste my time taking an Uber over there only to have the rude latina woman tell me no i can't use the license. When I tell her I called the day before and was told I could. She was rude and abrupt. Then just starting asking her coworker about her bathroom break and ignored me. Interestingly I went to my bank and they used the expired license.

  Response from the owner

  We do apologize for any inconvenience you may have encountered, we strive to help customers with their needs. Upon your return we will be more than happy to assist you.

• E

  Enid Turnbull
  5

  I have been a customer with models in Brooklyn and Manhattan for more than 30 years this is an exemplary loan company and they are fantastic they will help you if you are in trouble with your loans and during covid-19 year they assisted customers in maintaining their loans as everyone struggled with finances Tiana and Ana and James in the Brooklyn location are just fantastic!!

  Response from the owner

  We love our committed customers and making sure they have the best experience possible every time. Thank you so much =)

• H

  Hirandai Drepaul
  1

  Jewelry store on Jamaica Avenue queens . That’s called . Model since 1893 jewelry loans ! .. I bought a diamond Study earrings last 2 years And I went back today not remembering me The same women Told me that my diamond is not good quality .. and showed me the good quality diamond for a lesser price that I had paided .

• P

  Prince Just
  5

  Gaudy service was excellent, very helpful staff nice and informative...

  Response from the owner

  We appreciate you, thank you