MIDFLORIDA Credit Union Park Blvd, Pinellas Park

MIDFLORIDA Credit Union Reviews

• R

  Richard LaPlante
  1

  Misleading company. They tell you you have overdraft protection yet they let your account overdraft. And then try to charge you for it! Only reason I went with them was to help get my credit score up and get an auto loan. They wouldn't help with either. Been paying 18.5% interest without an issue. Jokes on them I guess. I would strongly recommend going with a different bank. All this one does is hold your money for you. My safe can do that for free!

  Response from the owner

  Hi Richard, I'm so sorry to hear that we've let you down! I'd like to put you in touch with a representative who can help explain Overdraft Protection and answer any questions you might have. Can you please send an email to [email protected] with the first and last name on your account and the best phone number for us to reach you? -Rebecca

• N

  Nana Yo Business Notary & YouTube On YouTube
  5

  Christy, is truly a professional but personable too. I felt like I had known her since for ever. She answered any and all of my questions as well as provided me with information I didn't know. I'm truly excited about the future of our business working relationship.

  Response from the owner

  Thank you for the five star review and the kind words. We're so glad to have you as a member! -Rebecca

• B

  Bobbie Sitton
  5

  I am a new member to Mid-Florida. My experience with Catherine Clark was Great!! She was patient, thorough, matched me to the best account to suit my needs. A month later had a question, called her directly, she conversed with ne like I had just been in her office yesterday. Nice to be treated like a person not a number. Btw the branch I recieved such great service is located in Pinellas Park. I'm glad I finally walk in those doors.

  Response from the owner

  Love to hear it! Thank you for taking the time to leave a review. We're so glad to have you as a member! -Rebecca

• K

  Kelsey Aromola
  5

  Cy helped me get the freedom bank account. I highly recommend asking for him if you visit this location. Very punctual and knowledgeable. I look forward to my future with a good bank. Mid Florida credit union. Thanks cy!

• t

  tristen temples
  5

  Very nice people. They helped me out immensely and on short notice. Daniel was my teller and he's very informative and helpful.

  Response from the owner

  Thank you for the five star review! We're so glad to have you as a member. -Rebecca

• C

  Charles Groning
  5

  I went to Midflorida Bank to make a transaction and Samuel helped me out. He was very polite and knowledgeable. I recommend this Bank. Thanks.

  Response from the owner

  Hi Charles, Thank you for the five star review and the kind words. We're so glad to have you as a member! -Rebecca

• A

  Amy Wallace
  1

  I don’t know who the girl is inside right now but she was extremely rude. Light skinned, long dark braids. She mumbled the whole entire time, made snide remarks, and looked at me like I was speaking a foreign language the entire time. SO incredibly frustrating!

  Response from the owner

  Sorry to hear that, Amy. Your comments have been shared with management so we can work in improving. Thanks for taking the time to let us know about your experience. -Rebecca

• J

  Jacob William
  5

  Cy is amazing! Helped me with some of the best customer service! 10/10 would recommend! Great vibes all around!

  Response from the owner

  That's great to hear, Jacob. We're so lucky to have you as a member! -Rebecca

• A

  Andrew W
  5

  My wife and I received outstanding service from Cyrelle and couldn’t be more impressed with how things went considering we walked in 5 minutes before close. Cy was very knowledgeable regarding the products available through MidFlorida and took the time to educate us on all our options. He was a pleasure to work with and we’ll be using him for all our banking needs moving forward!

• D

  Doris Tobar
  4

  This branch is a sister bank to my credit union. The staff is very helpful. Because I am not a member of Mid Florida I must go inside to do all business. Twice in the last 18 months they tried to get me to change banks. I get it, however I feel that it is unprofessional to even ask. My son loves the popcorn they make for all customers on Fridays. Lines inside move fast, I don't think I have ever waited longer than 10 min in line waiting for a teller.

  Response from the owner

  Hi Doris, Thank you for taking the time to reach out! I'll share your comments with senior management so we can work on improving. Have a great day! -Rebecca