MidFirst Bank S Garnett Rd, Tulsa

MidFirst Bank Reviews

• A

  AJ Birk
  5

  went in to do simple transaction turned into a complicated one, but calm and collected they helped is solve it. they even let us use the war(conference) room and we got er done. Sweet staff.. Nice place..

• T

  Tiffany Douthitt
  1

  Worst Bank Ever!!! My account was compromised by a contracted out online banking employee over phone. Someone other than myself called and was able to change the phone number and email address on my account over a year ago. I went to this location after being locked out of my own account for an entire weekend. I was promised several times over weeks that my account had been closed. I am receiving message 's now that my account is in overdraft and I owe the bank money! I would give this bank ZERO stars if I could!!!! It's funny. They help the fraudster but not the customer.

  Response from the owner

  Our goal is a fantastic customer experience, and we’re sorry you didn’t have one. Please give us a call at 888.643.3477 so we can make that right.

• J

  JULIE VANG
  1

  Bad experience! One time Drive through windows and withdrew $$. The transaction shows more money withdrew than amount handed to me. Correction was made. Second incident with drive thru window and deposit cash but they miscounted the cash. My suggestion is avoid drive thru window if you are doing cash transactions. Don’t trust them!

  Response from the owner

  Our goal is a fantastic customer experience, and we’re sorry you didn’t have one. Please give us a call at 888.643.3477 so we can make that right.

• R

  R Ol
  1

  They charge you $2 a month for paper bank statements. I do not recall notification of this. Then when you call the bank to turn off your paper statements to avoid the $2 monthly fee they can't do it over the phone. They tell you to go on line and make an on line account. To put all your personal data on line. Then you can turn off the function. That turning off paper statements is a user function. OR you can get in your car, drive to a location and they will assist you in doing this. So if you want to bank there you will pay $2 a month or bank on line It seems like if a bank can remove money from one's account without customer consent, they should be able to turn off paper when one calls and request.

• B

  Brian Cooper
  5

  This bank is great.there nice professional and take the time to make my experience great.I can not say enough good things about them.

• N

  Neecy Rice
  5

  Amazing staff!! They remembered me as soon as three visits. Always made me feel very welcome and really pleasant!!!

• P

  Paul Lee
  5

  Never have had any problems at this location. Knowledgeable staff on hand

  Response from the owner

  We are so happy that you are happy! Thanks for the review.

• S

  Samuel Goodin
  5

  Everyone at this location has always been wonderful to deal with.

  Response from the owner

  We are happy that you are happy! Thanks for the review!

• D

  Draeger Interlock
  5

  Love this bank! Mainly for the Drive through :)