MidFirst Bank S Broadway, Edmond

MidFirst Bank Reviews

• J

  Jon Pantier
  5

  I opened my first account with Midfirst 25 years ago, and I'm continually amazed by the level of service. Recently, they notified me they had detected suspicious activity on my debit card. Fortunately, they have several branches where I could go get a new card right then and there--instead of having to wait several days for a new one to be mailed to me. They even have a local branch that is open on Sundays, so I didn't even have to wait another day. Unfortunately, when I got there, their computer system was down (hey, it happens!), but instead of just telling me to check back later, they took my name and number so they could call me when it was back up. Amazing!!!

• c

  cary small
  5

  Been banking here for 12 years now! Have had nothing but great service! Les is the best! Yes this branch is very busy and sometimes short staffed but they always manage to do the best they can. The fact they are opened until 8 pm also makes it worth a little wait. Can get my deposits in even if I work late.

  Response from the owner

  We are happy that you are happy! Thanks for the review!

• C

  Chasen Riehl
  2

  Went to open a business account with a hefty check in hand. The older man seemed super uninterested and rather unfriendly. Also. An almost 3 week hold on BUSINESS account funds for a new account is absolutely ridiculous. How can you run a business if you can’t access your own money. Already have an appointment with a different bank.

  Response from the owner

  Our goal is a fantastic customer experience, and we’re sorry you didn’t have one. Please give us a call at 888.643.3477 so we can make that right.

• r

  rogaiki10763
  5

  Today you guys called about strange charges on my card. Only 3 charges were made and 2 of them were declined and the 3rd one will be removed shortly. Thank you guys very much for catching this so quickly and informing me. We need all the money we make for our family and could not afford to lose large amounts of money through fraudulent charges . You're a great bank looking out for your customers!!

• D

  Dawson Waugh
  5

  I have been banking here ever since they opened their doors at this location. Everyone is always friendly and they usually have reasonable wait times to speak with a banker. Would definitely recommend!

• G

  Good Samaritan Toys Glenn Morgan, Founder
  5

  Outstanding people! A gentleman called me the day after I came into the bank to offer me a better service account. He was familiar with my current accounts and offered me a better account that fulfilled my needs even better than the current one.

  Response from the owner

  We are so happy that you are happy! Thanks for the review.

• J

  John Ventshop
  1

  If you bring in a check drawn from their bank and don't have an account prepare to pay a fee. Was told every bank does it which is total bull. I have cashed checks drawn of of banks where they were written without a fee for years. They should honor an instrument drawn off of their bank. You are honestly better off just cashing any checks from these guys at Wal-Mart it will be cheaper if you don't have an account to deposit it in to.

• C

  Christian Colburn
  1

  Very terrible bank tellers, they do not care to help customers they'll even lie to you to get you out of the bank. Would not recommend going into just go to a different Midfirst.

  Response from the owner

  Our goal is a fantastic customer experience, and we’re sorry you didn’t have one. Please give us a call at 888.643.3477 so we can make that right.

• V

  Valentin Grukhin
  5

  The best office among others, moreover it has late hours of work, and opened even on Sunday's. Everyone is very friendly and helpful, and one of the best tellers is Morgan Ledlow. + good coffee during day

• J

  Jess
  1

  Laura or lauren was the teller helping me the other week when I was withdrawing my money from midfirst, she made multiple snarky remarks about the amount of money I was taking out, 10k, because I'm young I guess. She said 3 really rude/snarky remarks very loudly in front of me. Show some professionalism....