Mid Minnesota Federal Credit Union – Staples 4th St, Staples

Mid Minnesota Federal Credit Union – Staples Reviews

• C

  Colin Youngblood
  5

  The staff is awesom especially Karen she goes above and beyond to help people like me who are not electronically inclined. I am disabled and she helped me set up my phone for online banking and also started my account. Her work ethics are top notch the management should give her a pay raise. I will strongly recommend this bank to all I know banks that care about costumers are really hard to find. This bank treats you like family they are the gold standard.

  Response from the owner

  Colin, thank you for sharing your awesome experience with others. We appreciate it. And, we really value our member owners! Karen and the team at Staples do a great job of showing it. We'll be sure to pass along your kind words.

• B

  Bender Rodriguez (Futurama)
  1

  This banking establishment as a whole. Not just this property is horrible. If one has policies, then they all are the same. Wont approve me for a consolidation loan. Been with them for over 10 years. Always been a great customer. Never overdrafted except once because an employee lied to me when they would charge me for the checks I ordered as I explained to her when I would have the money in my account. Had a $2000 loan with them before as my car was collateral. Paid on time...in fact early and more than the minimum due and had the loan paid off early and still nothing. I am looking for a better banking institution so I can cut my ties with this horrible place. Dont listen to their motto "We are with you all the way." FALSE!!! The motto should be: "We are against you all the way." Thank you all the way to USAA for approving me for the loan that MMFCU wouldnt.

  Response from the owner

  Thank you for your review. We regret that you are not satisfied with your experience and we’d be happy to speak with you in greater detail. Keeping member information confidential is our top priority, in this case please contact us directly at [email protected] so we may resolve this matter. Thank you, Kim

• N

  Nathan Sampson
  3

  I love this Bank but their loan office is horrible if you don't have the best credit in the entire world you're going to have to go somewhere else the people behind the desk the nicest people you have ever met ever I'm happy going to this Bank but I'm not happy going to the loan office

  Response from the owner

  Nathan, Thank you for choosing Mid Minnesota. It is great to hear that our team at the Staples office have treated you so kindly. I am sorry to hear of your frustrations when applying for loan. Improving the financial well-being of our member owners is our Mission, thank you for taking the time to share where we shine and where we can improve.

• D

  David Doll
  5

  Opened a new Kasasa checking account with savings.....Love the 2% earnings , no minimum balance !! Sherri was very knowledgeable and steered me through the process ........Love my MMFCU !!!

  Response from the owner

  Thank you for your great review! So happy to hear you were so pleased with the service you received from Sherri and excited about your Kasasa rewards checking account!

• L

  Lindsey Hirschey
  5

  The Staples branch tellers are always friendly & helpful!! Love banking there.

  Response from the owner

  Thank you for your review- so happy to hear you are happy with your experience and our services!

• K

  Kathleen Shaffer
  5

  The online service is such a benefit, providing abundant information on interest rates, accounts, etc.

  Response from the owner

  Thanks for your review, Kathleen! So happy that you are pleased with and using the benefits of our online services.