Mid Minnesota Federal Credit Union – Little Falls 1st St, Little Falls

Mid Minnesota Federal Credit Union – Little Falls Reviews

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  Michael Bednarek
  5

  Have been a member for 10 + years and have always had amazing experiences with Mid Minnesota, weather it has been for a home loan or auto loan they are always 100%! Allison has always helped 110% and aways amazing to work with!!! Couldn't recommend a better bank!! Thanks a ton Allison!!!

  Response from the owner

  Michael, thank you for sharing your awesome experience with others. We appreciate it. And, we really value our member owners! Allison and the team at Little Falls do a great job of showing it. We'll be sure to pass along your kind words.

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  Jim Kleinschmidt
  5

  The best banking option in Little Falls by far. Excellent customer service, very welcoming and friendly staff. Mobile and on-line banking available and easy to use.

  Response from the owner

  Jim, thank you for sharing your experience. We value our member owners! The Little Falls Team do a great job of showing it. We'll be sure to pass along your kind words.

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  Jessi Schultz
  5

  We do all our banking here! Just recently had a long experience with a Refinance, Heather Brill and Michelle did a great job of walking us through, and were able to save us $$ and for a shorter term. Getting our boys set up with them for their future needs! Thank you!

  Response from the owner

  Jessi, so glad you and your family were so well cared for! We'll pass along your kind words to Heather and Michelle too. Thank you for choosing MMFCU and being a member owner. Have a great day!

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  Theresa Purkat
  5

  My former bank was no longer offering the services i needed, kept cutting their hours, and seemed to get all new tellers who weren't very friendly--so after more than 40 years, i switched banks. I usually dont like change, but Shirley and the others at Mid Minnesota have been awesome. I'm so pleased to be with a bank that still offers a variety of services and has convenient hours, as well as great customer service.

  Response from the owner

  Thank you Theresa, we are happy to have you as a member owner!

• K

  Kris Poppler
  1

  I made June payment same amount as usual. All sudden late June I get new payment slips and notice of non payment. Checking account shows payment made may 19 and mid MN FCU cashed may 21. Called and told the money was placed into a dead account because it wasn’t the full amount. No one called me to say my payment was not excepted or that there was any problems. Tried for two weeks to get straightened and no one returns calls or helps and they tacked on late fees and I don’t know how to get my money out of dead account.

  Response from the owner

  Kris, thank you for making us aware of this situation. We'd like to learn more and help resolve this for you. Please give our Regional Manager Nate a call, he can be reached at 218-822-5172. We value our member owners and would like to ensure this doesn't happen for anyone else.

• K

  Kristy J
  1

  I have been been overdrafts for a very long time last time I asked to reverse was in Jan 2019 a year ago..every month they got more that half my check in fees..n they make it hard to pull out of it..but being in a small community in desperate need due to this crisis I called today to see if they cld help since my husband can no longer work..they adjust 2...$50. For 2 weeks him n I have have to live off that..n I have bills to pay. I thought being a smaller bank and the fact I never complained bout these fees they take monthly n that I get a very lil lieck of close to $1000 I maybe get $25 n that's ALL they approved today..I'm just sick..not taxes or stimulas coming for 2-3 weeks..I honestly thought they wld do better...Why does a business want to see their customers struggle all I'm asking is for a one-time adjustment during this CRISIS..I DON'T feel they delivered..n now we are going to struggle with $60 for next 2-3 weeks..that means no bills will get paid cuz we need to eat..is this really how a home town bank treats out desperate customer? N like I said I haven't asked them to adjust overdrafts in over a YEAR! This blows my mind . I don't know how my husband and I are going to survive off $60 when my checks are closer to $1000..so that's roughl! I had more fate in this bank especially in a time of crisis..I think they can do better. I've paid them mon5hly without complaints..until now when my husband income is now me nothing..We need every penny to survive.. especially since we won't get stimlus for up to 3 weeks..Bottom line I thought this company was better than this.. especially during these circumstances!! Very disappointed customer!

  Response from the owner

  Kristy, we apologize for the delay in responding. In following up with our team we were able to work with you on this issue at the time in person. Our expert staff is available if you want to consider other options. Thank you.

• S

  Scott Drong
  5

  Shirley from the LF Branch provided swift and attentive service with my vehicle loan..Great Employee to have onboard!!!

  Response from the owner

  We agree! Thanks Scott for the review, we'll make sure the kind words are passed along to Shirley and the team supporting your vehicle loan. We love serving our member owners!

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  Bender Rodriguez (Futurama)
  1

  Been with the credit union for over 10 years. Never overdrafted except once because their staff lied to me when money would be taken out of my account. Also wont approve a debt consolidation loan because they claim debt js too high yet I can make all my monthly payments on time (early in fact) and more than the minimum amount due. I also had a personal loan from them before where my car was collateral...paid that off early and never missed a payment, but they still denied me. Nobody ever called me to even let me know like the lady who called me asking me information for my loan stated they would. I ended up getting my loan from USAA (thank you to them for believing in me unlike MMFCU). I am researching other banks to take my accounts and business to. A place that values their customers and respects them all together. I would stay away from this place if I were in anyone elses shoes.

  Response from the owner

  Thank you for your review. We regret that you are not satisfied with your experience and we’d be happy to speak with you in greater detail. Keeping member information confidential is our top priority, in this case please contact us directly at [email protected] so we may resolve this matter. Thank you, Kim

• J

  Jennifer Kersten
  5

  Opened an account today and Allison was a pleasure to work with! Thank you Midwest Federal Credit Union!

  Response from the owner

  Jennifer, we are so glad Allison was able to help you with your account. We truly value our member owners! We'll make sure to let Allison know how much you appreciated the time she spent helping you with your account opening. Thanks for choosing MMFCU!

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  Christian Newman
  5

  I set up my first car loan through here and they have been extremely helpful! 5/5 - I would completely recommend this bank!

  Response from the owner

  Thanks so much Chris!