Mid-Hudson Valley Federal Credit Union U, Fishkill

Mid-Hudson Valley Federal Credit Union Reviews

• R

  R.E. Service, Inc.
  5

  This is the absolute best place to bank in. Super easy to deal with and always efficient and helpful with my needs. Especially Julianne in the Lagrangeville location. She’s excellent to do business with. Go see her!

  Response from the owner

  Thank you for the great rating and kind words! We know businesses need expedient and reliable service and it's wonderful to hear that this has been your experience. Thank you for taking the time to let us know!

• P

  Phil Mastronardi
  5

  Samantha was excellent. She is friendly, courteous, and professional. It’s always a pleasure working with her.

  Response from the owner

  Thank you for the feedback, Phil! It's wonderful to hear that you've received consistently great service. We appreciate you taking the time to let us know and will pass your kind words on to the Fishkill team!

• C

  Capacity farmer
  5

  I love my branch in Woodstock, but I had to come to Fishkill to replace my bank card. The experience was even better than I expected. In a difficult time, Jessica was so so sweet and made me feel held, supported and taken extra care of. When your bank feels like home even when you’re out of town you know you’ve made the right choice. Thank you Jessica! (Oh and the music was awesome. So nice)

  Response from the owner

  This was such a wonderful review to read! Our staff works hard to deliver consistent (and consistently great) member service, and to hear that this matches your experience is super! We're sorry that the reason for your visit to our Fishkill Branch wasn't a good one, but happy to hear that Jess turned it around for you. Thank you for taking the time to let us know!

• C

  Claudia Galeano
  5

  Its a pleasure working with Sam there at out Fishkill location, know her for about. Four year now, extremely friendly!

  Response from the owner

  This is great to hear, Claudia! Consistently strong member service is one of our biggest goals and it's wonderful that Sam with our Fishkill team has been delivering. Thank you for your review!

• D

  Debra Long
  5

  Julie is such an asset to the credit Union. She is knowledgeable, professional, prompt and more so caring. You could no ask for a better person to assist you in meeting your needs. Thank you to MHV for hiring her, she is amazing!

  Response from the owner

  Thank you for this great testimonial about our Fishkill staff, Debra! We love to hear about team members delivering exceptional member service - and Julie does just that! We'll pass your kind words on to the Fishkill Branch Manager. Thank you again!

• M

  Mariah Riddle
  5

  Julianne Messina is the best! She ALWAYS goes above and beyond for our company, even on her days off. Whether its copies of statements, checking transactions, depositing checks, or answering any of the many questions we have, she is the only person we will bank with and trust with our business. She is honest and very professional.

  Response from the owner

  Thank you for the great feedback about Julianne, Mariah! It's wonderful to hear she's earned your trust and loyalty. We will be sure to pass your kind words onto our Fishkill Branch Manager. Thank you again!

• L

  Liz Moon
  2

  I give it 2 stars because Sam was extremely helpful and if it wasn’t for her I’d probably never set foot back in there. We opened up a personal checking and savings with her as well as a personal loan and she was professional and efficient. But when it came to the mortgage department it was very disappointing. I’m sorry but Denise Quinn was unprofessional. I would not recommend her to anyone looking for a mortgage. She appeared to be “too busy” voicemail was always full and it’s been 3 weeks and still no reply to our emails.

  Response from the owner

  Hi Liz, We are so sorry to hear about your experience with the Mortgage Department. That is most definitely not the level of service we want you to receive. Please feel free to email us at [email protected] so that we can better understand what happened. Thank you for letting us know and again, we are sorry for this experience.

• M

  Md Kayyum
  5

  We came here to open our business account with my partner, we were greeted by lovely lady Samantha who helped us open our account an explained all the benefits that come with it. She was very helpful and kind. Really glad we opened the bank account in this branch.

  Response from the owner

  Congratulations on your new business account! And thank you for taking the time to leave your review. It's wonderful to hear about the excellent service you received with our Fishkill team. We will be sure to let them know! Thank you again! P.S. We just published a podcast episode discussing small business success. You might be interested in it! https://www.buzzsprout.com/655222/8423207

• M

  Maggie
  5

  I had questions about possibly taking out a loan and the staff members were wonderful. I had not been a customer at the time, but after going to the Fishkill Branch, I am now. As soon as I entered, they made me feel welcome. The four women I spoke to were so sweet and helpful. The office was very clean and organized - especially important with everything going on with COVID. I am so impressed with this branch!

  Response from the owner

  Thank you for this awesome feedback, Margaret! It's so wonderful to hear that you had such a positive experience with our Fishkill team. We'll be sure to pass your praise on to them. Thank you again, and welcome to MHV!

• G

  Greg Battista
  5

  If I could give this Fishkill Branch 10 stars I would. They were able to solve my problem in less than 5 mins. Awesome customer service and representation of this company! Great job and will gladly continue to be a loyal customer. 10 stars!!

  Response from the owner

  Thank you for the stellar review, Greg! We're so happy to hear that the Fishkill team was able to help you so quickly - and we'll definitely pass your feedback on to them. We appreciate you taking the time to let us know!