MembersFirst Credit Union Roswell Rd, Sandy Springs

MembersFirst Credit Union Reviews

• I

  Itechia Myton
  1

  This is the worst credit union I have ever been associated with. It's almont as if it's not a real banking institution. I have been with Members First, when it was Fidelity Credit Union , which was a way better credit union I wish they never merged with Members First. I believe the merge took place back in 2015/2016 and it's been a told nightmare for me since. I've heard great stories about Delta Credit Union and Navy Federal Credit Union from family members. I am moving over to one of them so that I can finally experience a professional and knowledgeable Credit Union.

  Response from the owner

  Ms. Myton, Thank you for your very candid feedback. We are sorry to learn of your dissatisfaction with the Credit Union. We would welcome and sincerely appreciate the opportunity to speak with you about the problem or problems that led you to this conclusion. If you are open to a conversation where you can provide some more context so we can address the issue(s) and improve the overall banking experience for you and all our members, please let us know if it is okay to contact you or you can call us at 404 978-0080 and request to speak with the Marketing team. You are also welcome to send us an email at [email protected]. Thank You.

• S

  S M
  5

  I had the busiest day yesterday and came in and Marcus (I hope I remembered the correct name) was so helpful and informative and all around great service! Thank you again and hope to see you when I return!

• V

  Vicki Shivers
  5

  Lata was very helpful when we arrived to open new accounts. Very personable and went out of her way to get us all the information we needed. Very happy with the service so far!

  Response from the owner

  Thank you for your feedback and review, Vicki! We're so glad you received wonderful service from Lata. We're looking forward to continuing to show you how important your membership is to us at MembersFirst! Welcome!

• L

  Lioness “LionessMovement” Movement
  1

  The teller at this location is inept. There's no atm to make deposits/withdraws. The hours are not practical for working adults. They're closed on weekends. The location is obscure. Not a fan of this CU!

  Response from the owner

  Kami, I apologize that your experience was not a positive one. Our Sandy Springs location is not open on weekends however we participate in Shared Branching which allows you to visit other credit union locations in the area to make deposits and withdrawals. A list of Shared Branching locations is available at membersfirstga.com. Publix Presto® ATMs are available to MembersFirst Credit Union members at no charge.

• S

  Summer King
  5

  The service at the Sandy Springs location is impeccable. Lata is very personable and is always wonderful to work with.

  Response from the owner

  Thank you for taking the time to leave your review, Summer! We're so glad to have had the opportunity to provide you with the level of service you deserve from your credit union! We will be sure to pass your kind words on to Lata and the rest of our team at Sandy Springs.

• B

  Bridget Maxwell
  5

  Lata in the Sandy Springs location is very helpful and always a pleasure to work with.

  Response from the owner

  Thank you for your review and comments, Bridget! We will be glad to share your thoughts with Lata. We appreciate your membership!

• A

  Anna K. Cherry
  5

  I love my Credit Union! Great service and personal attention.

  Response from the owner

  Thank you, Anna! We appreciate the time you took to leave your thoughts. Please let us know if we can be of service to you now or in the future.

• r

  rene fleurimond
  5

  Very good service, thank you miss Yun, nice people in this location.

  Response from the owner

  Thank you for your review, Rene! We are proud to have served you well!

• p

  paul jones
  4

  checking to see Members First Direct deposit working today 11-29-19 ?

  Response from the owner

  Thank you, Mr. Jones! We appreciate your kind review! Thank you for allowing us to serve you.

• R

  RichMiss ?
  4

  Good service I was in and out quickly.

  Response from the owner

  Thank you for your review and comments! We're glad to have assisted you quickly. Our team in Sandy Springs looks forward to continuing to serve you and your financial needs!