Members 1st Federal Credit Union Comet Dr, Millersville

Members 1st Federal Credit Union Reviews

• M

  Mark Burkholder
  5

  Super friendly staff with familiar faces every time you come in. Have never had a bad experience here. Travis and his entire staff are great to deal with. My only complaint is that Members First refuses to have direct customer to branch phone numbers.

  Response from the owner

  Thank you for your feedback, Mark Burkholder. We will share it with our team.

• L

  Lou Deering
  4

  As a small business owner, we need specific services. From our first experience, the credit union and their staff were flexible and responsive. As our relationship matured, we have relied on them for most of our personal and business banking. Oddly, even as our business and personal finances grew, they became less open to financing us (we suspect the "Covid" scare was the reason). We hope to not have to transition elsewhere. We are in a very interconnected local business community - we do all we can to support those who support us!!

  Response from the owner

  Thank you for taking the time to tell us about your experience, Lou Deering!

• J

  Jac Felic
  1

  Lets say : they make it difficult to withdraw from you own account. After 3 years with this bank we decided to close the account. The partying gift we got: We ask for large bills but the clerk decide to give us all in 10s and 20s. I ask him to get someone, he said that's all they have . We had no choice. Thank God we do have choices in banks that respect their customers.

  Response from the owner

  Hi Jac Felic, we are sorry to hear about your experience. Our team would like to look into your situaiton further. Please email us at [email protected]. Thank you.

• G

  Gail Moore
  5

  Everytime I walk in, I'm greeted by one of the staff with the most friendliest "Hello" or "Howdy Ma'am"!!! I thought that a friendly personal bank was a thing of the past but I was wrong! so happy we made the change a few years ago to go to Members First!

• K

  Kris Bradley
  5

  I recently opened a business account at this branch. I was beyond pleased with the level of customer service that I was provided with by the branch manager and his staff. I am confident that I have found a bank for life and I couldn't be happier.

• B

  Brooke Serina
  5

  Employees are always warm and welcome mean! My card was compromised, but they were quick and efficient in getting me a new card. Highly recommend.

• m

  michael stoy
  5

  Extremely friendly associates, probably the best banking establishment I've ever been with. Personality means a lot to me.

• c

  cathy and tom martin
  5

  I am so very happy with the bank!...I am definitely here to stay!

  Response from the owner

  Thank you for being a member, Cathy and Tom Martin!

• J

  Jon Beuerle
  5

  Very friendly staff. Every time I go in there they always remember me and take interest in what is going on with big life events.

• M

  Mason&Kristin Zeiders
  5

  Great experience each time I go there. Friendly and informative staff who care.

  Response from the owner

  Thank you for being a member!