MECU Credit Union - Loch Ridge Center Branch Loch Raven Blvd, Baltimore

MECU Credit Union - Loch Ridge Center Branch Reviews

• B

  Bob Marino
  2

  When it was staffed by people I never had better, more friendly service. Now the staff has been replaced by a bank of robots with one real person in the lobby. You can talk to a real person through one of the robotsbut that just isn't customer service of the previous level. Not going to

• E

  Esther-Abigail Rahab-Martha
  1

  Don't waste ur time going to this branch. The lobby is closed due to to rennovations. The new 'Talk to a Teller' system is a waste of gas and time. I sat in line over 15 minutes still no response. Go to Lochraven location early!

• F

  Frank Little
  2

  I have been a member since 1998, but the service as of late is horrible. I have called numerous time trying to apply for a business CC. You need a verification code in order to do so and no one knows how to send it to me. Horrible

• S

  Sonja White
  5

  I bank here for now it’s been my account for about twenty year’s

• k

  kiki shehon
  1

  Saturday at 11:30...Closed...now at an alternative location. Long drive thru line, as usual. This bank is nothing but an inconvenience.

• K

  Katrina Williams
  1

  There atms are trash. Never works . It be a waste of time and gas driving to all the branches , one day they work next day they don’t. Such a inconvenience if you need to deposit money to pay a bill.

  Response from the owner

  ATMs and ITM are a great alternative to visiting the Teller Line. We monitor the them for outages and work quickly to get them back online when they glitch. We are sorry for your experience.

• N

  Nathaniel Knecht
  1

  Absolutely worst bank I’ve dealt with for a loan. They send bills out late and don’t have online or phone services available to pay them until past due.

• B

  Bree ya
  1

  I thought MECU treated their loyal customers better. Sad I had to find out after years of being with them. Money hungry.

  Response from the owner

  We are sorry to hear this and would like to better understand what happened to make you feel this way. If you can, please send us an email at [email protected] with additional details. Thank you.

• B

  Brandy Watford
  2

  ATM is always broken; can not go to this location and count on completing a deposit. Machine will more than likely be broken! Security is very helpful and welcoming, he gets the two stars!

• J

  Jay Smith
  4

  One star lost because you open at noon and there’s always a long line to get in. The security/concierge guy is WONDERFUL though and does a fantastic job. That man truly hustles and definitely does way more than whatever he’s paid to do.