Maxelle Mortgage Miami Ave, Cincinnati

Maxelle Mortgage Reviews

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  Jeffrey Weisbrot
  5

  I would recommend Maxelle Mortgage to anyone. They were very quick to serve my refinance and were very professional along every step of the way. I have done several mortgage refinances before, but this was by far the best experience. I went from reaching out to them to closing within 2 weeks. Their responsiveness was second to none, and they are very available to help during the process. They put in long hours to fulfill the needs of all of their clients, and was very pleased I chose to use them to serve my needs. I also valued the smaller entity feel so there was a more personal touch throughout the process.

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  Sam
  5

  This was our first home purchase and with all the unknowns and uncertainty, Stefanie and Kathy went the extra mile to make sure all our questions were answered. They were fast, efficient and responsive- even on weekends and evenings. Choosing Maxelle Mortgage relieved a ton of stress during the home-buying process and we highly recommend them for their great rates, professionalism and incredible effort to make sure we were satisfied.

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  Samantha Vornberger
  5

  Would give Stefanie more stars if I could! We worked with her to purchase our first home and she was always so helpful and easily reached and never hesitated to answer my million questions. Recently contacted her to work on our refinance and she went above and beyond again to provide us with all the information and make it happen!

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  Victoria Darby
  5

  I chose to work with Stefanie for our refinance based on her 5 star reviews here. She definitely lives up to her reviews!! Stefanie goes above and beyond to provide excellent customer service. I would happily use her services again and recommend her to any family & friends in need of a mortgage or refinance.

  Response from the owner

  Victoria - thank you SO much! :) And thank you for letting me help with your loan. I'm always available to answer any questions you may have on your loan and looking forward to working with you again. Thanks again for your kind words - they are truly appreciated! Stefanie

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  William
  5

  When my wife and I decided to buy our first home we asked our friends and family who they would recommend to help us with our FHA mortgage. Being out of state and pregnant we knew we needed someone we could trust and handle any obstacle thrown our way, every one we spoke to said Stefanie at Maxelle Mortgage was our person. We were NOT let down, she was thorough, on point, very responsive and knows the mortgage process inside and out. We ran into an issue with our appraisal and Stefanie did not bat an eye and we proceeded with a smooth and timely closing! Thank you so much Stefanie, you will forever be our mortgage broker!

  Response from the owner

  Thank you William! I hope you are loving your house.

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  William Schubert
  5

  Stefanie Halpin was willing to help me get my re-finance, and help me with all the issues involved in doing so, and was willing to work under a time crunch -- most of my work was done in the two weeks before signing. Fantastic quality and service.

  Response from the owner

  Thank you so much William! We enjoyed working with you and are always available to answer questions about your loan and help with future financing needs. Stefanie

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  Linda Schoenstedt
  5

  I have bought and sold many houses throughout my life but have never had the ease and responsiveness I received from Maxelle Mortgage. From start to finish they were there to answer questions and move the process forward very quickly. They were recommended to me and I would highly recommend them as well. I felt like I was their priority and had answers to questions within minutes. Excellent company with exceptional service.

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  J Stoll
  5

  My wife and I recently used Stefanie for a mortgage. She went above and beyond just to help us to make this happen. I first spoke to her on a holiday weekend when most are not thinking about work but she was professional, polite, and most of all willing to help us in any way she could. Stefanie made buying a home simple due to being direct, informative, and in constant communication. Going forward we will recommend her to anyone we can. She made what we felt impossible a reality.

  Response from the owner

  It was so great working with you. Thank you so much for trusting Maxelle Mortgage with your mortgage. Wishing you many happy years in your home!

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  Lindsey Archdeacon
  5

  Stefanie was great to work with and we will definitely work with her again in the future. We were very pleased with our entire loan experience and I highly recommended Stefanie for any of your mortgage needs.

  Response from the owner

  Thank you so much for your kind works and trusting us with your mortgage. It was so great working with you. Enjoy your new home and we look forward to working with you in the future.

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  Matthew Allemang
  5

  We had a fantastic experience with Stefanie and Kathy at Maxelle Mortgage! They were very responsive and informative throughout every step of our refi and went out of their way to make sure we closed without issues. Highly recommend!