Martinez Auto Body Shop Alhambra Ave, Martinez

Martinez Auto Body Shop Reviews

• d

  dora C
  5

  These guys went above and beyond to help me. I had some left over damage from someone who hit me last year in Sacramento. I now live out this way and was trying so hard to find a shop to help me. Sean told me to come in the next day to estimate and we set up a time for Son to do the work. Kia quoted me $2500 and my price for getting it fixed through Martinez Auto Body was less than $600!!! This shop is wonderful, calm, easy and relaxing atmosphere. Extremely clean office/waiting area. The owner who works inside the office was so personable. I enjoyed myself. And know what? My car was done in 2 days and without hitches. I can't thank you fellas enough for your care and understanding. You will NEVER be confused with other auto shops that have forgotten the best of returning customers. You guys are not an assembly line operation.

  Response from the owner

  Dora, I'm glad we were able to help with your repair. Thank you for the awesome review

• D

  Dianna LaFerry
  5

  Very helpful, prompt, and professional! We had a small body repair in an awkward place that could have been very expensive. The staff walked us through how to work with insurance so that what could have been a $$$$ repair was only $$ out of pocket. Communication during the whole process was A+ and car was delivered on time cleaner than we left it. Hooked for life!

  Response from the owner

  Awesome review. Thank you for letting us know we are doing a great job

• K

  Kathy R
  5

  The taillight lens was cracked and they replaced it. They did a great job - quick and clean. They are very friendly. They take their time with you not making you feel rushed. They listen and give you options. I will use them again if the need arises.

• G

  Gail Ferrell
  5

  I have been here beforehand as I know the owner but this time I borrowed a parking place for the Farmers market. Thank you Gary!

  Response from the owner

  No worries. Glad we can help.

• K

  Kenny Crockrell
  5

  OUTSTANDING service! from the initial quote, to handling things with my insurance company to repairing my vehicle like new. Gary, Dan and Sean made my experience the best. I will definitely refer all my family/friends to Martinez Auto Body for sure.

  Response from the owner

  Kenny, thank you for the OUTSTANDING reveiw. We strive to provide that kind of service to all of our customers

• L

  Leslie Roofener
  5

  This place is as good as it gets! I bought a 2014 infiniti q50 and there were parts on the front bumper/under the hood that were broken and missing. They gave me a free quote for the repairs and the best price you could get to fix a car like this. Most auto shops are expensive and take advantage of your ignorance of how cars work and the different parts that need fixing. Most importantly Martinez Auto Body was honest and had the best customer service I have ever seen in an auto shop. Gary and Sean were exceptional people that helped me with every little thing I needed to be completely satisfied walking out of there. The repairs looked great and I also got my headlights cleaned as well as some scratches buffed out. My car looks brand new thanks to them.

  Response from the owner

  Leslie, Happy to hear your experience was exceptional. We strive to provide that experience to all our customers.

• T

  Thomas J
  5

  I have a fairly new Dodge Ram that someone hit the drivers door. Martinez Auto did an amazing job replacing the door and painting the side of the truck to exactly match the original paint color. You can't even tell the door was replaced. I highly recommend MA. They will do all the communications with the insurance company. They also personally delivered the truck back to me and completely detailed. Everyone here at our company was very impressed with the quality of workmanship, service and customer treatment.

• J

  Janet Angell
  5

  I went in fully expecting a repair bill of at least several hundred dollars for a scrape I did to my car. Sean was super nice and cleaned off the area, showing me the damage was very slight. He recommended getting touch up paint for the small area where I did scrap it off. He wished me a happy new year and I was on my way. Much relieved not to have that repair bill for a 2010 car! I hope I never need them, but I would definitely return here if I need repairs.

• J

  Josephine P
  5

  It always sucks when your car gets messed up. They were really nice to me, respectful, and took the time to explain the repair to me. They also worked with my insurance company (USAA) who was giving me trouble. I was willing to pay extra because it's a union shop, and that is something that's really important to me.

• G

  Geoff Simmons
  5

  I’m so grateful to the folks at Martinez Auto Body for fixing up my car! They made a stressful situation so much less so, and went for extra mile to make sure I got back on the road quickly

  Response from the owner

  Thank you for the awesome review. This will let our customers know we try hard to provide superior service