Mariner Finance S Dupont Hwy, Dover

Mariner Finance Reviews

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  Carmen Ryder
  5

  These are some of the coolest ladies you will ever meet. They made this process so easy, and gave me great advice too. Tami you are the best . Thank you for everything.🙏🙏🙏👍👍👍👍

  Response from the owner

  Carmen Ryder, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Eric Dickerson
  1

  In the process of trying to obtaining a loan through this company (starting may 17, 2022) I was informed my application was denied for not providing proof of income (via email). I called in May 18th 2022 to find out what was accepted as proof of income for a 1099 worker... I was provided with a link to submit those documents...I submitted the documents throught the link provided as well as throught the online portal they provide when you log into their website. I have also physically brought in the required documents in...and to this day I have not received a call from Ms Billie J. My loan officer.. I calledjune 2nd 22 at 10.16am and was left on hold for 28 min and 52sc... after being hung up on I've tried calling numerous times getting no response...is there a a general or branch manager professional enough to assist

  Response from the owner

  Eric Dickerson, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  Tamara Stafford
  5

  Professional, informative and completely thorough. My experience was great and the representative was courteous and kind and very helpful!

  Response from the owner

  Tamara Stafford, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  stacey
  5

  It was a contract cut and dry no finding a hundred documents easy applying. Not a hassle friendly employees .

  Response from the owner

  stacey, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Charlene Wiltbank
  5

  Billie Jo and Tammy were both very professional,efficient, friendly, easy to work with and they get you what you need at a pretty good rate.

  Response from the owner

  Charlene Wiltbank, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  charlette Patrick
  5

  The staff was very responsive to my online request. I received top notch service throughout the application process resulting in a better interest rate and affordable monthly payment!

  Response from the owner

  charlette Patrick, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Rita Lewis
  5

  The crew provided quality and efficient service! Excellence in Dover… ⭐️⭐️⭐️⭐️⭐️

  Response from the owner

  Rita Lewis, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Mr. Geller
  5

  Billie Jo in the Dover office was very easy to work with and provided and overall great customer experience. She valued my time and made sure that the process was quick and painless.

  Response from the owner

  We love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Paul Akers
  5

  Adrienne is always ready to help. Made one phone call on Friday afternoon, she handled everything and had an appointment Monday morning for me. Great customer service. Thanks again Adrienne.

  Response from the owner

  Paul, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  mary core
  4

  I just don’t understand why I had to put my car up for collateral, because I had a very high credit rating showing I pay my bills

  Response from the owner

  mary core, we apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.