Mariner Finance Harvest Mill Way, Knoxville

Mariner Finance Reviews

• C

  Chris Shirk
  1

  Got a loan 2 years ago was called by the company saying that if I wanted to I could get more money from them tried it. My wife and I had the same job that I had since 2 years ago with a 24 month payment history of perfect payments and yet they treated me like I never was a customer there, worse they couldn't offer the amount I wanted. Also they had me waiting for 3 hours in a hot crampt room almost making my wife and I late for work when I pay off the amount I will never deal with this business ever

  Response from the owner

  Chris, we apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• C

  Christie Winebrenner
  5

  My Husband and Daughter both have loans with Mariner Finance. They are always there to help you out when you need it. Christina at the Harvist Mill Way in Knoxville, Tn is really sweet and answers all My questions and really goes out of her way to help. There is another Lady that I have delt with She made me feel like I didn't know what I was talking about. We will continue using Mariner Finance and I will always ask for Christina.

  Response from the owner

  Christie, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• D

  David Loveday
  5

  Kristen at the Fountain City branch is always a pleasure to do business with. She is super nice and helps an old introvert feel comfortable.

  Response from the owner

  David, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• M

  Mike Reed
  1

  Absolutely a waste of time fill your mailbox full of pre approved offers and then tell you you need a co signed what a joke of a finance co stay away !!!all the reviews I read we're correct

  Response from the owner

  Mike, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• J

  James Stackhouse
  2

  It is this company's policy to charge you late fees without telling you that you are incuring them. Even if you call and ask about getting a loan or about the loan you already have. I have been paying them for eight months and my bank sends them a check automaticly. They said they have been getting the check a day or two after due date and wouldn't tell me about any late fees untill I didn't send them a payment after I thought I would have had it paid off. I was supposed to make eleven payment and all of the first eight were late according to them and no notice. Nice way to get more money. Should be illegal.

• c

  chris king
  5

  They were very helpful and got me the money I needed.

  Response from the owner

  chris king, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• J

  Joe Hackney
  5

  Staff is super helpful and friendly. No stress in doing business with staff.

  Response from the owner

  Joe, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• V

  Vicki Shoffner
  5

  Staff was very friendly and responsive.

  Response from the owner

  Vicki Shoffner, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• R

  Roman Nichols
  5

  Very great consumer service and go extra mile to help yu

  Response from the owner

  Roman, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• B

  Bree L
  1

  Not what it use to be, the new manager is a joke and she is a liar.