Margaret Nelson - State Farm Insurance Agent N Main St, Stewartville

Margaret Nelson - State Farm Insurance Agent Reviews

• A

  Aric Yaw
  5

  Everyone in the Margret Nelson State Farm is great and their customer service is outstanding. The staff was very caring and understanding after we had a auto accident that resulted in our vehicle being a total loss. State Farm was easy to work with and we were completely indemnified in a very short time. I am so pleased that the Margaret Nelson office staff were there to help us navigate this challenging situation.

  Response from the owner

  Hi Aric, so sorry you had to go through that, but we are most certainly glad that we were able to help you navigate the process. We appreciate the kind words. Please don’t hesitate to reach out if you need us for anything else! Thanks for your business.

• W

  Wesley Godfrey
  5

  I am not one that reviews often, but wanted to just say how absolutely outstanding my experience has been with Margaret Nelson's office and especially with her assistant Andrea. The basic (yet so often missed) requirements of competitive rates, customizable coverage options, application/online accessibility, etc were all fulfilled to my highest satisfaction, but it wasn't even these critical considerations that really sets this office apart. It really is how genuinely interested they are in your experience and success as a person/client that blew me away. It sounds cheesy writing it, but I was amazed at how responsive and helpful Andrea was with every question throughout the time I was covered in their office. Not only did she respond promptly with expert, accurate, and helpful advice every time I reached out (phone, email, etc), she also went above and beyond to ensure things were taken care of for me at every opportunity. The quintessential example is in my recently having had to move out of the state for work reasons (and I was genuinely sad to have to change agents) and Andrea has continued to follow up with me now >30 days since I left the state to ensure that my transition to my new agent has been successful. It is clear that there is no personal gain to be had for Andrea or the agent she represents now that I am no longer their client, but Andrea has of her own accord been keeping tabs on my account for weeks, catching things that my new agent may have overlooked as I transitioned my policies, advising me on important things to ask my new agent about, and ultimately really just treating me as I imagine she would a family member to make sure things go smoothly for me. She has called me multiple times with things she noticed had gone awry or were otherwise needing attention that could have been missed. I cannot say enough about the personalized attention and care I've received. Anyway, if I am ever living anywhere even remotely close to Stewartville, MN I will definitely be enlisting with this office again. Hands down the best insurance company experience (including homeowners, rental dwelling, renters, auto, PLUP) I have ever had across multiple companies, multiple offices within companies, and multiple states. Highest recommendation.

  Response from the owner

  Wow!!! Thank you Wesley for this glowing review of my Agency and especially my Team Member, Andrea. I agree with you 100% that she is the most kind, compassionate, caring, responsible, and hard-working person. Anyone who has the opportunity to work with her, is better for it and everything you stated is proof of that. Thank you for your business and thank you for continuing your business with State Farm. Should you ever move back to Minnesota, no matter where in the State, we would love to have you back. It is clients like you, that make our job easy and a joy to come to. Take care! Margaret

• V

  Vicky Holland
  5

  They are awesome and they listened to you and take care of you they will work with you

  Response from the owner

  Thank you for the kind words. We are happy to help you anytime!

• E

  Emily Knutson
  5

  I love working with the staff at the Stewartville office. They are all great and I like that the location is downtown!

  Response from the owner

  Emily, thank you so much for your kind words. We appreciate your positive feedback. We certainly enjoy working with you too!

• R

  R
  5

  Needed new insurance company mine raised the rates through the roof. Very helpful and saved me a bunch. Check them out if you're in the need of insurance

• G

  G 471
  5

  I've been with this agent for almost 26 years now ! I would never switch ! Great agent and awesome staff ! Always been great to deal with ! Thanks, Travis

• D

  Diane Watson
  5

  They are so nice and friendly!! Have had them for a long time and they have been great!!

• P

  Podein's Power Equipment
  5

  Awesome people to do buisness with

  Response from the owner

  Thank you for the kind words Podein's. We appreciate you too!

• S

  Sue Edge
  5

  Margaret and her team are the best!!!!

  Response from the owner

  Thank you so much Sue for the kind words and compliments for my Team! We try to provide the very best service every day. We are so happy to help you any time. I appreciate you!