Lumbee Guaranty Bank E 4th Ave, Red Springs

Lumbee Guaranty Bank Reviews

• C

  Catherine Dorsey
  5

  I have been a member at this bank for quite some time. In my opinion the staff at Lumbee bank in Red Springs are some of the most caring people I have had the honor of working with. Especially the branch manager Lisa. If there is a problem she will work with you until it is solved. She is one of the best!!!

• r

  rsrescue604
  5

  Lumbee Bank is awesome, the staff have always been helpful and truly have a hometown touch. Mrs. Lisa and her staff in Red Springs and Mr. Jeff and his staff in St. Paul’s are great and so helpful. -Jonathan P.

• L

  Lisa Jacobs
  1

  My father loved his bank, but when he passed somehow they took his beneficiary off his account and started taking $3 out of his account monthly when he had a senior citizen account which he wasn't supposed to have any money taken out for any fees, and further more they won't allow me his daughter to access his account to finish paying off his bills to close his estate. Even after his estate was taken care of they won't allow me to close his account to finalize his estate. So word to the wise if you have an account here keep your initial paperwork because they will not keep up with the beneficiary you choose your account to go to after you pass, instead they will slowly but surely take the rest of your money with monthly fees until it's empty

  Response from the owner

  Ms. Jacobs, Thank you for your feedback. Our Red Springs staff is unfamiliar with the situation you are describing, but we want to resolve this for you as soon as possible. If you would like to provide a contact phone number, our manager in Red Springs, Lisa Hendren, will call you ASAP. If you would prefer to reach out to her at your convenience, the branch phone number is (910) 843-5171. We look forward to responding to your concerns. Thank you.

• E

  Erica Locklear
  5

  Customer service is always the best!!! the Tellers are always respectful and treat u like family. Gets me in and out in no time thanks ladies

• L

  LISA OXENDINE
  5

  Red Springs branch is very friendly, I'm glad to be back banking with Lumbee Bank.

• T

  Tyndal Chavis
  5

  Quick and easy experience, as well as excellent customer service! Would recommend 100%.

• F

  Fedria Locklear
  5

  Those girls are amazing . Still providing great customer service through this pandemic