Lone Star Reverse Mortgage, Inc. Keel Way, Horseshoe Bay

Lone Star Reverse Mortgage, Inc. Reviews

• l

  leonjsue
  5

  Bob and Debbie helped us get our reverse mortgage with a great attitude and utmost professionalism. They definitely know what they are doing when it comes to navigating the process of dealing with documentation expeditiously. In my conversations with Bob I could tell that his primary interest was to act in our best interest. His humor and west -Texas style of friendliness made me comfortable from the beginning of our relationship. They both sincerely care that we were comfortable in our decion to move forward with our reverse mortgage and I am glad we did

• C

  Charlie Chung
  5

  I needed help getting a family member a reverse mortgage and Debbie Worley was a big help! She explained the process to me over the phone and really de-mystified the process for me. There are naturally quite a few steps in the process and Debbie helped work through all of them, and doing an in-person initial visit was a nice touch, so that she could get copies of the driver's license, etc. She was persistent and on top of all the details until finally the loan came through as promised! I highly recommend Debbie if you are looking for a reverse mortgage...

• S

  Stuart Roller
  5

  When we seek to ascertain where we might most expeditiously secure a fair reverse mortgage, let's not look too far afield just yet. Lone Star Reverse Mortgage is right here in our own back yard. This was the testing time for us, as we felt the time had come to secure a reverse mortgage. From the very first contact with Bob and Debbie and Sandi, I knew immediately that we had made the best choice. First of all, they eased the fear of such a big decision - no big push, no fancy-talk, or sales pitch - just honesty. Once the process started they were always available (none of this "please hold for the next available agent" or "press 2 to continue"). Emails and calls were always promptly answered. Despite our seemingly difficult situations, they never, not ever, gave up on us, or offered an easy way out, clearly explaining each and every step along the way. At no time were ever left in "the dark". Every time we hit a little bump in the process, they were there to smooth it out. I would argue that you never believe the ads as seen on TV these days: "Push button - Get mortgage". It just doesn't work that way. However, the whole process was completed without us ever having to leave the comfort our own home! This type of service is rare these days. If you want a team that will relentlessly work for you with integrity beyond reproach, personal attention,and the tenacity needed for such an endeavor, I would look no further than Bob, Debbie, and Sandi at Lone Star Reverse Mortgage. You will thank yourself in the morning. If you desire more detailed information on our own experience, please feel free to contact Debbie - she is welcome to share my contact information. 🌟🌟🌟🌟🌟++++ ~Stu

• D

  David E Crandall
  5

  Brenda is an impressive, friendly professional to work with, in an area that few of us have explicit knowledge. We will always call her first whenever anyone we know needs some expert support, analytic insights, and expert opinion as to HECM financing. She directly knows the subject, has the contacts and 'get's it done', in a very pleasant and thorough manner.

• L

  LogOn FixIt (LogOnFixIt Com Inc)
  5

  Brenda was extremely helpful anwering all my questions with easy to understand answers. I will recomend her to everyone.