Logix - Newbury Park Branch Broadbeck Dr, Newbury Park

Logix - Newbury Park Branch Reviews

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  Connie Bosworth
  5

  Great experience in getting my home loan in December. Great experience today redeeming some savings bonds. Staff are always courteous and competent. Shout out to Mellissa and Andrew for their help today.

  Response from the owner

  Hi Connie, Thank you for your membership! We are delighted to know that we continue to live up to the outstanding service standards we have set for ourselves. Our Newbury Park team will be happy to hear that you have been pleased with their service. Enjoy the rest of your week! Maria Espinosa Online Community Management Specialist

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  lisa f
  5

  Hannah was outstanding. She helped process our loan paperwork an hour before closing even though she could of had us come back the next day. She went out of her way to explain each step and it could not have been easier. She was also very friendly. I would happily bank here all the time.

  Response from the owner

  Hi Lisa, Love this review! How exciting to hear how happy you are with our employees and services. Thank you for taking the time to share your outstanding experience working with Hannah. We’ll be sure to pass along your compliments to her. We appreciate your membership and are thrilled you joined Logix! Maria Espinosa Online Community Management Specialist

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  Jace Randomz
  1

  Took me weeks just to get an auto loan approved due to how unhelpful and negelgent their staff is. Dealt with almost five staff members in two weeks and each one of them deserves the rating above. No stars deserved at all for that matter! Go somewhere where people will make you feel confident when it comes to important business. 👍

  Response from the owner

  We’re so sorry to hear that you had an unpleasant experience with your auto loan, Jace. Would you be willing to share additional details with us? Please reach me directly at [email protected]. We greatly appreciate your feedback, and hope to learn more about your experience. Thank you, Maria Espinosa Online Community Management Specialist

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  Micheal Furlong
  5

  I wanted to convey to all seeking a great banking experience that my experiences with LOGIX Federal Credit Union are without equal. I've banked at many institutions that we're all familiar with in California. I've had an account at LOGIX for almost 30 years. Sometime, in 2007 I slowly migrated all of my banking needs to LOGIX and currently I wouldn't even consider using another bank. The team at LOGIX act as my advocates. I trust the institution to operate in my best interest. I'm not saying that everyone is amazing and that it's some kind of financial paradise, but I don't don't have to pick through the details all the time or chew on some incident or transaction that I've felt was unfair or disagreeable. Most recently I financed my new vehicle purchase with LOGIX and it was so easy, and at least in my member plan, was such a good deal. The rates and services offered were much better than the dealers financial offers. Another aspect of this experience was a person in the Consumer Loan department, Angela Bruno, who shepherded me through the loan. At every step of the way I was left with the sincere feeling that she was making her best effort to help me understand the loan, the services and when it was all finalized my feelings were that I received the best possible deal. Don't you want to feel good about your banking and financial decisions? Angela Bruno set a standard that left me feeling like my standards and expectations have changed. I hope that if you need to finance a vehicle or are engaged in services offered by the Consumer Loan department you get to work with Angela and you'll see what I'm talking about. By the way LOGIX is also really really great. Thank you Angela and all the team at LOGIX! Micheal Furlong, Camarillo

  Response from the owner

  Hi Micheal, First and foremost, we would like to thank you for being a member for almost 30 years! What a tremendous compliment to hear that our service continues to be stellar over time. We are grateful for the opportunity to serve you, and happy to fulfill your financial needs with great care. Thank you for allowing us to assist you with your recent auto loan. It's great that you were able to take advantage of the rates and services we have to offer. We are especially thrilled to hear that Angela surpassed your expectations, and that she made you feel confident at every step of the process. We’ll pass along your kind words to her. Thank you for sharing a picture with us, that’s a beautiful car! We look forward to many more years of serving you. Have a wonderful week. Maria Espinosa Online Community Management Specialist

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  Carlos Molina
  1

  I drove up to open an account during my lunch hour. I walked in and was greeted by a very friendly young lady. Unfortunately they didn't have anybody available to open an account for me. Just to say, if they don't have somebody available for me bank, I don't need the bank here. I'll find another place Bank.

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  Jim Bovard
  5

  I got my boat loan through Logix had absolutely a smooth easy application transition to the cutting of the check the whole 9 yards it’s not every day you can find a bank that will loan you 30 K on an unsecured boat loan they’re awesome

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  Ben Arias (Vocks)
  1

  Probably one the WORST Logix branches out there. Steer clear. I had a deposit here and usually at the other logix branches I do business with is fast and smooth. Suddenly this "district" manager Guadalupe claims that they can't accept my cash deposit because it "violates company policy" I call the Financial Center and they said my deposit was well within my right. What kind of bank denys a deposit? So the Manager LIED about the policy and implied that I STOLE the money I'm depositing. Seriously? Unprofessional and clueless staff. AVOID AT ALL COSTS

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  Systema Sephiroticum
  1

  NIGHTMARE. Irresponsible and clueless reps. Make sure you keep an eye on your account even if you're not using it, since the overdraft fees are $30 and Logix will absolutely NOT send you any notification that you're overdrawn. They'll then go on to file a report on you that can then cause any other bank or credit union you're with to close that other account. Not only unhelpful, but petty and vindictive. Stay away!

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  Jacob DeWees
  5

  Best credit union I've belonged to by far. Great financing and wonderful staff.

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  Debbie Williams
  5

  Convenient drive-thru and location with amazing staff