loanDepot Tremont St, Boston

loanDepot Reviews

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  Fekadu Shewa
  1

  Me: Hello Her: How do you say your name? Me: its Fekadu Her: don't you have Americanized name? Me: 🤣🤣🤣🤣🤣🤣🤣🤣🤣 I told her its the best jock I ever heard. It's funny experience. I will fix my name and apply again. Thanks for the opportunity.

  Response from the owner

  Hi Fekadu Shewa – Thank you for this review. Your experience is important to us and we take your concerns very seriously. Please reach out to our Customer Care team at 888-337-6888 (x6789) or [email protected].

• a

  aleksandar atanasov
  5

  Forth time is the charm! No- every time is a charm with Yauvan! I have used Yauvan as my designated loan adviser and investment specialist in the past 5 years. This is my forth transaction with him and each one of them have been amazing business and even better service. In the past we have purchased our primary home in Saugus and after that we refinanced it twice to get the newest and best rate. Now, we were fortunate enough to be able to save and invest in a rental property. Having done that himself Yauvan not only provided loan advice and help, but he shared his personal experience and opinion regarding real estate investments. You do not get from the regular mortgage sales guy at your local bank, never mind from an overnight sensational internet mortgage dealer. When purchasing a home you need an experience person to talk to and walk you thru every detail. I have done it 4 times and I always have questions regarding the closing costs and other aspects of the transaction. He has the patience and the knowledge to help and educate each of his customers. He has a great and competitive rate. Don't fall for some low ball online offer, the final APR will be higher, it always is. The one special thing about this transaction is that the selling broker put a very aggressive closing day of 30 days after accepted offer. Yauvan said it will be fine. We scheduled an inspection in 5-6 days. Between some scheduling conflicts of the appraiser and the tenants we had to postpone that far out. The appraiser promised 7 days turn around. Unfortunately, after the 7th and 8th day went back we checked with him and we did not give any answer. In few days time we got a note that the appraiser got some serious sickness and cannot deliver the appraisal report. This was very unfortunate and I hope he got better, but we were notified 3 days after the due date. This put us in jeopardy to miss the closing day and potentially additional rental income. Yauvan said that he had few ideas. He was able to find another company in the area which went and deliver an expedited report in half the time. I am not sure how much extra he had to pay for this express service, but he did not pass any cost to us. We closed according to the plan and were able to place tenants at the house before the beginning of the school year. Great service, great personality. I have to mention his team here as well. They work very hard on getting the documents ready and help me with each step. Alyssa, Vynh and Tom were most helpful.

• S

  Sam Palagi
  5

  Online e-sign was so easy and my loan rep was very friendly and helpful.

  Response from the owner

  Hi Sam Palagi! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.

• K

  Kate Ruh
  1

  This is spammer who calls 6+ times a day. Disgusting. Violating. Creepy. Blocked the number.

  Response from the owner

  Kate Ruh -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our Customer Care Team at 888-337-6888 (x6789) or [email protected] so that we can discuss your situation further. Thank you!

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  Craig McDonald
  1

  Keeps calling and once I told them I was not interested they hung up on me!

  Response from the owner

  Hi Craig Mcdonald -- Thank you for reaching out to us about this concern. Please contact our customer care team at 888-337-6888 (x6789) or message [email protected], and we will place you on our Do Not Call list.