loanDepot Crow Canyon Pl, San Ramon

loanDepot Reviews

• H

  Han Mo
  5

  My loan agent Ting Chen has been very helpful in closing the loan on time. Although we did not get the lowest rate, she was able to help us secure the next best option.

  Response from the owner

  Hi Han Mo! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.

• M

  Mohd Baqar
  1

  My loan process is with underwriter for over 2 and half months. emailed/called them so many times and every-time answer is it will be close in 1 week. What a poor process with them, I did a mistake to start loan process with loanDepot, should have done with regular banks. Update: No response from customer care, emailed them 2 weeks back.

  Response from the owner

  Hi Mohd Baqar – We appreciate you for bringing this matter to our attention. Please contact our Customer Care team at 888-337-6888 (x6789) or [email protected] so that we can try to resolve your concern.

• K

  Kajal Ford
  5

  We worked with Chris Black for our last two house purchases and he pulls miracles! Can't ask for a better person to work with, 10/10 would recommend

  Response from the owner

  Hi Kajal Ford! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.