Evolve Bank & Trust Home Loan Center Crow Canyon Pl, San Ramon

Evolve Bank & Trust Home Loan Center Reviews

• W

  Wind Qiu
  5

  We had 21 days to close, and we were two days behind trying to lock in a better rate. Richard locked the rate for us the same day we reached out to him. He is amazing! We submitted our documents and he took care everything else for us. The whole closing process went very smooth and he did the best he can to make sure we close on time. Despite being behind for two days, we closed and got our key one day ahead of schedule. I would 100% recommend Richard and would come back to him for our second property.

  Response from the owner

  Hi Wind, thanks for taking the time to rate our service 5-stars! We're happy to hear you had a fast and smooth experience working with Richard Ma. We look forward to working with you again soon.

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  Natalie
  5

  It was a pleasure to work with Richard! Helpful most knowledgeable friendly professional and he goes beyond and above. We closed two houses. Very happy customers. Thank you Mr. Ma

  Response from the owner

  Hi Natalie, thanks for taking the time to rate our service 5-stars! We're happy to hear you had a friendly and professional experience working with Richard Ma. We look forward to working with you again soon.

• H

  Hariharaiyer Iyer
  5

  I have worked on refinancing with Mr. Ma twice in the past three years. I found him to be competent, efficient and easy to communicate with at a personal level. The business moved smoothly and concluded in a reasonable time. Thank you Mr. Ma

  Response from the owner

  Hi Hariharaiyer, thanks for taking the time to rate our service 5-stars! We're happy to hear you had an efficient and personal experience working with Richard Ma. We look forward to working with you again soon.

• L

  Linda Fong
  5

  Richard Ma took on a complicated refinance for 3 of our properties and patiently worked through it all during the middle of nervous lenders and COVID - completed in record time (sarcasm). Haha. Started July 2020 and completed March 2021. Thank you, Richard.

  Response from the owner

  Hi Linda, thanks for taking the time to rate our service 5-stars! We're happy to hear you had a patient and experience working with Richard Ma. We look forward to working with you again soon.

• A

  Andrew Park
  5

  Richard was the most thorough broker I've ever worked with. He works 24/7 and in the end got us the product we needed not just by but before closing so we were able to one early.

  Response from the owner

  Hi Andrew, thanks for taking the time to rate our service 5-stars! We're happy to hear you had a thorough and timely experience working with Richard Ma. We look forward to working with you again soon.

• A

  Andre Florez
  5

  Richard Ma is hands down the best, most knowledgeable, and most trusted home loan officer I have ever worked with. Wouldn't see myself doing business with anyone else.

  Response from the owner

  Hi Andre, thanks for taking the time to rate our service 5-stars! We're happy to hear you had an informative and trustful experience working with Richard Ma. We look forward to working with you again soon.

• A

  Anthony Cheng
  5

  Richard was knowledgeable, great service, answer all of our questions and patience... Our loan was done a week early, guide us through every step... He was even accessible during his vacation, definitely will recommend

  Response from the owner

  Hi Anthony, thanks for taking the time to rate our service 5-stars! We're happy to hear you had a patient and accessible experience working with Richard Ma. We look forward to working with you again soon.

• M

  Maria Stevens
  5

  Best experience with a lender I could have imagined. Cut the BS with Big Banks and talk directly to another human. Great rates!

  Response from the owner

  Hi Maria, thanks for taking the time to rate our service 5-stars! We're happy to hear you had the best experience working with the Evolve team in San Ramon. We look forward to working with you again soon.

• T

  Taylor Sherman
  5

  Great place! Simple refi process thanks to Richard Ma.

  Response from the owner

  Hi Tyler, thanks for taking the time to rate our service 5-stars! We're happy to hear you had a simple and easy experience working with Richard Ma. We look forward to working with you again soon.