loanDepot NJ, Paramus

loanDepot Reviews

• A

  Ahmed Rashed
  5

  He was smart, attentive, went above and beyond to offer helpful hints and advice outside the scope of work that we were working on. Extremely patient, the entire family goes to Donald and no one’s going anywhere. I am real estate agent and I will be sending all my future clients to him. You’re not just getting a service from LoanDepot, you are getting Donald Callwood in your corner!!!

• I

  Ilan Levinson
  1

  This is a terrible company. They've just wasted 5 weeks of a deal that I've almost lost. Eventually (after 5 weeks !!!) they've sent an appraiser they work with, that just screwed up the deal and gave an estimate that is totally detached from reality. When I've approached the broker, he didn't even know which town the house is located in. he was completely inept, didn't take a step to resolve the problem and just bragged about his past record.

  Response from the owner

  Hi Ilan Levinson -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our Customer Care Team at 888-337-6888 (x6789) or [email protected] so that we can discuss your situation further. Thank you!

• L

  Luis Losas
  5

  Ryan Delia is just so wonderful to work with! He is super professional, diligent and all about client satisfaction; yet, he doesn't sugar coat the real expectations that sometimes, as a client, could be overconfident. He has a great assistant in Tatiana, who is also a professional in the field. The process itself is easy, clear and not cumbersome. In summary, I trust Loan Depot to be my partner with my mortgage needs.

• M

  Mary George
  5

  As a first time home buyer, I had no clue on where to start ! Donald has been patient, informative & diligent in helping my fiancé and myself with this process! I would highly recommend loandepot to friends & family because of the attentiveness of this companies staff! I am truly thankful for you and all of your hard work Donald !

  Response from the owner

  Hi Mary George! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.

• V

  Vanessa Rodriguez
  5

  Jonathan and his assistant Jennie have been most helpful! From my first conversations with Jonathan he was extremely thorough and really took the time to explain the process to me. They have both been easily accessible to me and the website makes uploading documents super easy!! I have already recommended Loan Depot to my parents who are looking to refinance! Thank you for a great experience.

  Response from the owner

  Hi Vanessa Rodriguez! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.

• A

  Ashley Gilbarty
  5

  Jonathan is a pleasure to work with. He is quick to respond and assist with any questions or concerns. I highly recommend him!

  Response from the owner

  Hi Ashley Gilbarty! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.

• s

  sandra giunta
  5

  I lost all hope for a mortgage but after taking with Don, I felt there may be a chance I can do this. I know the road ahead will be bumpy, but so far Don has built up my confidence and has been very patient and professional with me. Donald answers all my questions that I have and when I call him he always answers the phone or will text me right back. He has explained everything to me from the beginning and I could not have asked for a more professional Mortgage rep.

• T

  Tyler Kennedy
  5

  This is our first time buying a home. Jonathan has been very helpful explaining everything and answering all our questions thoroughly and assisting us in making the best choices. The website has been easy to navigate, making uploading documents painless.

• P

  Phil Proudfoot
  5

  DONALD KEPT IN CLOSE TOUCH TO ADVISE ME AND HELP ME; GUIDED ME THROUGHOUT THE ENTIRE PROCESS IN A VERY PROFESSIONAL MANNER, AND WAS ALWAYS THERE TO HELP ME AND ANSWER MY MANY QUESTIONS.

  Response from the owner

  Hi Phil Proudfoot! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.

• e

  ernest angiolino
  5

  The whole process seem to go quickly, and I guess it was because I had my orginal mortgage with Loan Depot so most of the information was already established

  Response from the owner

  Hi Ernest Angiolino! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.