loanDepot Veterans Hwy, Millersville

loanDepot Reviews

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  Travis Wilson
  5

  I didn't use the local Loan Depot but was the Main Number. So let me start of by saying I shop around for my rates. Some companies would say, “Hey send me Loan Depot’s Estimate and I bet I can beat it”……Just to call me back up and say, no there is no way I can beat it and I would be careful because I don’t see how they can give you that rate with 0 points. So I guess when you are the best other companies are going to attack you. I UNJUSTLY went into this refinance skeptical and unsure because of what other companies were telling me. Well Loan Depot did everything they said they were going to do. They were AWESOME! My Loan Officer Dillon Leanna did his best to assure me everything was going to be ok and he gave me one hell of a deal. My Account Manager Raeleen Tubbs did an outstanding job of making sure I had everything I needed to make this a fast turnaround. The both of them answered every call and every email and I cannot give them both enough praise and Loan Depot as well. If people have negative reviews it’s because they didn’t follow through on their end and either do what they needed to or didn’t provide accurate information because Loan Depot Delivered 100% exceptional customer service and did everything they told me they were going to do in a timely manner. I would use this company over and over again! They are the BEST!

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  Ravindra Mahajan
  1

  Very bad! Even if you do not proceed with your application they will send you a adverse action report saying your application is denied. Better to stay away from them

  Response from the owner

  Hi Ravindra Mahajan – We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or [email protected].

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  Thomas Hughes
  5

  Allison Greene and her team are Amazing! All of my question or concerns are answered right away. The service is always personal and professional. This is our 2nd time using them for our refinance needs and this time just like the last our expectations were exceeded. Thank you!

  Response from the owner

  Hi Thomas Hughes! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.

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  e_ski e
  1

  They won't stop the robo calls. Will never do business with a company that harass people.

  Response from the owner

  Hi E_ski E -- Thank you for sharing your experience. If you would, please reach out to our Customer Care team at 888-337-6888 (x6789) or [email protected]. We’d like to hear more.

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  Kelly Durm
  1

  Beware!!!!!!! Fraudulent behavior active on this account. Lack of logins allows computer attacks to submit fraudulent loan applications!!!!