loanDepot Centerpointe Dr, Lake Oswego

loanDepot Reviews

• T

  Tyler Thomas
  1

  2 months to close on a refi with clean credit. All they do is apologize for their screw ups, and there will be a lot. They also have botched funding and have left me no choice to pay and then be refunded. Essentially they are borrowing money from clients, interest free, because they don’t have the money and/or can’t get through the documents fast enough. I’d say only about 65% of what they tell you will end up to be true. Never again.

  Response from the owner

  Hi Tyler Thomas – We appreciate you for bringing this matter to our attention. Please contact our Customer Care team at 888-337-6888 (x6789) or [email protected] so that we can try to resolve your concern.

• S

  Sam Heizenreter
  1

  How many times does one need to request to be take off the call list. I have been called many times , I have blocked the number . I have asked to be removed off the call list, the last time I was called I told the person to remove me. It's a recorded line so he can review the information. He kept asking questions so I told him to " stop talking and remove me from the call list " he told me I was rude . LOL I am rude ......

  Response from the owner

  Sam Heizenreter -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our Customer Care Team at 888-337-6888 (x6789) or [email protected] so that we can discuss your situation further. Thank you!

• C

  Calvin
  1

  Stay as far away from them as you can lies after lies, very terrible customer service representative, they even at one point lost 1 payment and refused to except the second one, and then called me up and threatened me about not paying my mortgage payment.. I should have ran when the first mortgage rep made promises and then some one else had to take over after we had already paid for evaluation on the house and would have been out the money we spent... Long long story in my opinion stay far away from them terrible company and customer service....

• O

  Omega Proxy
  1

  Phone number listed on google search gives a fax beeping noise when called. Fix this

  Response from the owner

  Omega Proxy -- Thank you for this feedback. We would appreciate hearing more about your experience. Please call our Customer Care Team at 888-337-6888 (x6789) or email [email protected] so that we can learn more. Thank you!

• s

  sean buckley
  1

  Extremely poor customer service!! The most unprofessional loan officer I've ever spoken to.