Lincoln Maine Federal Credit Union W Broadway, Lincoln

Lincoln Maine Federal Credit Union Reviews

• J

  James
  5

  Always had good, courteous, friendly service and we are not members-yet!

• R

  Rick Dill
  5

  For the most part pretty good bank for personal banking, however not very business oriented. Very little, if anything to offer from a business standpoint. I have added an extra star to my original review. This bank now does offer certain business finance options. During covid, this credit union worked hard and quickly to get set up for PPP loans so their credit union members would have access to them. So they are now working to provide more business options for their customers.

  Response from the owner

  Hello there, we are sorry you were unhappy with our business services. We, as a company, have made the strategic decision to not fully enter into the business lending aspect of the financial market though we do however offer many account benefits and products for business accounts including things like credit and debit cards, online banking, wire transfers, share certificates (including jumbo), business checks(available to order), interest earning checking accounts with no fees and more. Were there are other things that you were interested in that we could not offer? If you would like to speak to us further please feel free to call us at (207)794-8623. Thank you!

• J

  Joshua Pelkey
  1

  No one here returns calls. I've left a message at this credit union once a week for over a month now and no one has returned my calls and my account is still being charged ridiculous fees. If I lived in town still I'd walk in but since I live out of state I rely on their professionalism to respond too their clients. Unfortunately no one is responsible or professional enough to answer a question or show proper documentation of their ludicrous "policies". Instead of calling me back when this review was posted. They post the response below telling me to call their offices and that they don't have policies for their ridiculous fees. So what they can charge their customers whenever they want for whatever they feel like? This credit union definitely has my phone number, but instead of calling me, they post a comment making it look like they take care of their issues. LMFCU you have been in business for 50 years because you are in a market with minimal to no direct competition. Nice try though.

  Response from the owner

  Dear Josh, we are sorry you feel this way. We’ve been in business for over 50 years, we serve thousands of members a week, and we strive to create the best possible financial/banking experience for the community. As discussed with you previously, we do have policies and procedures in place for this purpose. Though we do not feel this review site is the most professional place to discuss them we would be more than happy to speak with you over the phone at (207)794-8623 ext 12 to be able to discuss your needs directly. Hello again Josh, sorry for the delay responding it looks like you may have misread the above response. We do in fact have policies and procedures to make sure all parties involved are aware of the fees that may be associated with certain behaviors. We take our members very seriously. In order to maintain one of our policies/procedures we do not wish to verify who is or is not a member with us. Though again if this something you want to continue to discuss please feel free again to call (207)794-8623.

• E

  Elizabeth Pelkey
  5

  They're wonderful! Great loan rates, customer service, and accessibility.

• A

  Alexandria Clark
  5

  Everyone there is very helpful and nice, banking is better at a credit union! especially this one! thank you for everything!

• M

  Magan Mishio
  1

  Not the most personable banking, some tellers seem inexperienced and definitely the slowest experience I've ever had.

• P

  Peggy Gay McLeod
  5

  Its a credit union they are doing me ritgt

• L

  Leon Ouellette
  1

  Every time I try to use this bank I am let down every time. The worst bank I have ever been in.

  Response from the owner

  Hey Leon, we are so sorry you feel that way and would love to talk to you about what your let down has been in order to better serve you and other members! Please give me a call at (207)794-8623 Ext 18. -Brittany, Director of Business & Community Development at Lincoln Maine FCU.