Liberty Tax & Loans Pat Booker Rd, Universal City

Liberty Tax & Loans Reviews

• J

  Jorge Riestra
  5

  Been coming to Liberty for 4 years after trying many different tax companies and being unsatisfied. Glad to say the opposite about Liberty. Fast returns always, a bonus just for filing with them and one of the things I like that they do is referral rewards so if you refer someone to Liberty they give you some money which is always nice. Mrs. Pamela is extremely nice and has been helping me the recent 2 years. This is a genuine review, for anyone who is like me and doesn’t like to deal with taxes who wants a professional company that makes filing super simple and fast.

  Response from the owner

  Hi Jorge, Thank you for the awesome feedback! We're thrilled that you had a 5-star experience. Our goal is always to provide the best experience and we love knowing yours was a great one. Please don't be a stranger in the future and know that we are here for you all year.

• R

  Renee Love
  5

  Mrs Pamela was amazing!! She was the most helpful and kindest person that I've met at liberty tax. She's fast and very helpful with questions that i asked! I loved her services and will be back next year!

  Response from the owner

  Hi Renee thank you so much for your 5 star review!! We're very happy to know that you've had a great experience and look forward to seeing you again!!!

• A

  Ashley Talley
  5

  I had the best experience doing my taxes here! Ms. Pam was so kind and thorough. She made sure I was well taken care of and very friendly. I think I just found my forever tax preparer!

  Response from the owner

  Hi Ashley, thanks you so much for your 5 star review! We're happy to know that you've had a great experience and look forward to seeing you again!!

• C

  Cassie Chavez
  5

  Love doing my taxes at this location. The people who work here are always nice and friendly. Pamela has always been amazing at helping with my taxes, she goes above and beyond and always answers my questions and concerns.

  Response from the owner

  Hi Cassie, Thank you soooo much for choosing us and leaving such a great review! We truly value your recommendation and strive to continue to provide excellent service in the future. Thanks again and please remember that we are here year round looking forward to seeing you again on your next visit.

• C

  Charlene Peavy
  5

  Ms. Pamela is awesome she takes her time with you & make sure everything is right before she proceeds…. I luv she’s a wonderful lady thx Ms. Pamela for everything. I been with Liberty Tax for years my first year meeting Ms.Pamela she’s the best.

  Response from the owner

  Hi Charlene, We're delighted to hear about your experience and thank you so much for the 5 star review! ! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.

• c

  clifford ruiz
  5

  It was great having liberty tax do my taxes. They very friendly and helpful. I will keep returning every year cause I was well taking care of...

  Response from the owner

  Hi Clifford, Thank you so much for your 5 star review! We really appreciate the time you took to leave your review and hearing that your experience went well really makes our day. We hope to continue exceeding your expectations and look forward to seeing you on your next visit!!

• g

  grace torres
  5

  They are fast and friendly. Mrs Pamela made sure we had the best experience and for us the best credit we ever had thank you for everything

  Response from the owner

  Hi Mrs. Grace. Thank you so much for your 5 star review! We're delighted to hear about your experience and it is truly touching to know you think so highly of us! It was a pleasure to serve you and know that we are here year round to help.

• C

  Chemise Bullock
  5

  Mrs Pamela was AMAZING! Very nice , fast , & knowledgeable! Please go to the Pat Booker location if you want your taxes done the right way!!

  Response from the owner

  Hi Chemise, Thank you so much for the awesome feedback and 5 star review!! We hope to continue exceeding your expectations and look forward to seeing you again!!!

• M

  Mashire Ugh
  5

  Mrs. Pam was amazing and she was patient and she had us laughing and had amazing recommendations … we will come back next year !!! Thank you so much MRS .Pam

  Response from the owner

  Hi Mashire, Thank you so much for the awesome feedback. We are glad that you enjoyed your tax preparation experience with us. Please know that we are open year round and we are looking forward to your next visit. Hope you visit us again soon!

• W

  William John
  5

  Best service I have ever had they explained everything to me I understood everything they are an amazing company thank you so much for helping me with my taxes a lot of weight lifted off my shoulders

  Response from the owner

  Hi William, thank you so much for posting your 5 star review. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a great impression on you. We are open year round and look forward to your next visit. See you soon!!