Liberty Bank Church St, Naugatuck

Liberty Bank Reviews

• N

  Nateysha Poindexter
  1

  I had the worst experience in this branch in my entire 6 years of banking with Liberty Bank. I have never went to a branch and been treated as bad as I was treated by Sandra Vaz. She claimed to be citing policy. However, failed to produce the policy in writing. When she was requested to call corporate my transaction was allowed to process as requested prior to her false policy. She was extremely condescending, treating me as if I was fabricating what could have easily been proven. This interaction has me rethinking my banking relationship. Going back to Webster.

  Response from the owner

  Hello Nateysha, Thank you so much for taking the time to share your experience. Sandra, her team, and all us here at Liberty pride ourselves on providing exceptional customer service, so we’re concerned to hear that you had a negative experience with us. We understand that our regional manager talked with you but if you have additional concerns, please feel free to reach back out at any time. Thank you. Sincerely, Jen, Liberty Bank

• N

  Nadia Baz
  5

  Very friendly and excellent customer service. The tellers inside are very nice and accommodating!

• f

  funnytime haha
  5

  I don't use them but I know a lot of people that do